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MailLink "Not Logged On Please Log on First"

Hi Guys,

On 7.1RC1 I get an error when I try to archive an email from Outlook sent items. I can archive no problem from the Outlook Inbox. The version of Office is Professional Plus 2010, v14.0.6112.5000(64 bit).

The message I get when trying to archive from sent items is: "Not Logged On. Please log on first"

I enabled logging on the mail client and below are the results.

My questions is whether an upgrade to 7.1 R1 will resolve or do I need to do something else?

Thanks,

Andy

 

[2012.05.21 11:10:28] OUTLOOK.EXE: Error lookup up sentitems folder with entryId:  - Error: System.Runtime.InteropServices.COMException (0x80020009): Could not open the item. Try again.    at Microsoft.Office.Interop.Outlook.NameSpaceClass.GetFolderFromID(String EntryIDFolder, Object EntryIDStore)    at SuperOffice.Ribbon.Outlook.SentItemsFolderHandler.LoadFromPreferences() (+0ms) [2012.05.21 11:10:41] OUTLOOK.EXE: Failed Implicit authentication - Error: SuperOffice.MailLink.Implementation.Exceptions.MLAuthenticationFailedException: Authentication failed!    at SuperOffice.MailLink.Implementation.MailLinkImplementation.AuthenticateImplicit(String& TicketId)    at SuperOffice.MailLink.Client.MailLinkServiceAuthenticator.EnsureAuthenticated() (+13400ms) [2012.05.21 11:10:41] OUTLOOK.EXE: Failed updating State. Exception caught in thread - Error: System.Threading.ThreadAbortException: Thread was being aborted.    at SuperOffice.Ribbon.Outlook.OutlookMailLink.GetCanArchiveInCS(MailItem[] mailItems)    at SuperOffice.Ribbon.Outlook.RibbonUIState.GetFromMailLink(OutlookMailLink mailLink)    at SuperOffice.Ribbon.Outlook.DeferredStateProvider`2.<>c__DisplayClass3.<Update>b__2() (+40ms) [2012.05.21 11:10:41] OUTLOOK.EXE: Failed Implicit authentication - Error: SuperOffice.MailLink.Implementation.Exceptions.MLAuthenticationFailedException: Authentication failed!    at SuperOffice.MailLink.Implementation.MailLinkImplementation.AuthenticateImplicit(String& TicketId)    at SuperOffice.MailLink.Client.MailLinkServiceAuthenticator.EnsureAuthenticated() (+310ms)

Inga svar ännu!