This might have been answered in a previous thread already, but I was not able to find one when searching.
We are currently in the test-phase of migrating our installation (we only use Service) to a new domain internally with new domain users (although they will retain their current usernames).
Because of this the link between our SO and AD-users will break and need to be reestablished, but it doesn't seem to be any quick or easy way to do this other than manually go through each user in Admin and link it to its new AD-user.
If so, this will be extremely cumbersome for us to accomplish as we have around 400 users.
I came across this FAQ which explains how the linking is done in the DB:
And I am wondering if we simply can update the SID for each SO-user directly in the DB by following step 4 and 5 at the bottom?
Will SO/Service "understand" this?
If so, are there any other fields or values in the DB we need to update at the same time? For example in the Credentials-table?
Any help is greatly appreciated!