Adding all users to all categories

Hey

I have a customer with around 7 Customer Service agents, and more than 10 categories with almost equally amount of subcategories.

Has anyone mayby done a script or something like that, that can add all users to all categories ?

Best regards
Søren Lund 

RE: Adding all users to all categories

Hi Soren,

 

You could do this without script, just by using role based category membership.

This makes it also easier to maintain later.

regards,

Niels

Av: Niels van Broekhoven 16. mar 2017

RE: Adding all users to all categories

Awesome ! - Thanks :)

/Søren

Av: Søren Lund 16. mar 2017

RE: Adding all users to all categories

Note that when adding categories to usergroups you can't use weighted assignment on the given categories.

But it's by far the best way to maintain category membership.

Av: Simen Mostuen Iversen 16. mar 2017

RE: Adding all users to all categories

You're welcome.

By the way, there is a small difference in SuperOffice version.

- In SO7 this is done on role

- In SO8 this is done on group

Regards,

Niels

Av: Niels van Broekhoven 16. mar 2017