When an customer of ours does a large delete operation in Customer Service (> 500 tickets), the requests takes a long time, and eventually stops with an Internal Server Error.
Looking in the iis logs, we see the following: ticket.fcgi?_sf=0&action=listTickets&special=5 500 0 64 10975
500 = server error
0 = Module or ISAPI error occurred.
Is this simply a timeout since it takes to long, or is something else going on? (Server CPU & memory aren't high)