Has reg_id (226,227) been deprecated in Service?

Hi,

in earlier versions of Service we've used reg_id 226 and reg_id 227 to control which fields appears in relationchoosers for companies and contacts in service.

For example, setting reg_id=227 to have a value of "[contact.name:contact.name:contains:Navn],[contact.department:contact.department:contains:Avdeling],[contact.number2:contact.number2:contains:Nummer]" would change the relationschooser to have three fields.

Has this been removed in service in 9? In "Edit Ticket" screen I've got a "Company relation" field on the first page, but it only has one search field, not three.

Frode

RE: Has reg_id (226,227) been deprecated in Service?

Hi,

From 8.0 a new version of this component was created, so if you wish to revert to "old" using columns you need to specify: controlVersion = 1 in simple values.

Help on control should give you some idea 

Av: Michel Krohn-Dale 7. okt 2020

RE: Has reg_id (226,227) been deprecated in Service?

Thanks, will look into that. 

I guess that minor change requires a copy of the standard screen in Online, which I was hoping to avoid. We're trying as hard as we can to have all customers use the standard screens, so that we don't end up with lots of old copies everywhere.

Av: Frode Lillerud 7. okt 2020