I have moved Customer Service from one server to the other. I have installed CS. All appears to be working. I have restored the live database from the old server to the new server (both servers running the same version of SuperOffice). I have copied over all the relevant folders over including the attachement folder, but I cannot access or add any attachements in Customer Service.
If I try to open an attachment I get an "Something went wrong. An error message is logged with current time: 2018-11-13 20:20:30", but I cannot find anything in any log files. If I try to add an attachment I get no error, but the attachment is not added.
Any ideas what might cause this.