Came across an issue with a customer regarding requests in Customer Center.
Depending on the number of requests their respective customers has in Customer Center, the performance is significantly slow.
And we are talking about 3 - 500 requests, as their customers also have company access in the Customer Center.
The issue occurs when listing the requests - listTickets.html. Typically the loading time is between 15 - 25 seconds.
Is there a way to speed up the performance in Customer Center?
It is an OnSite solution - 8.0 SR5.
Might be relevant but they have app. 150.000 requests in total as of today.