Does anyone know if this issue has been solved? (Issue id: 52711)
In the bug registration it says that this has been solved in Pocket CRM 8.0.51 and now we have 8.0.56.
Are you still experiencing the same problem?
Yes, I do. I have tried with both On-Prem and Online.
I have tested just now and could not reproduce the problem.
Do you have the newest version of the application?
Are you sure that the setting to Archive when sending is activated?
If all that is done, please check the NetServer logfile, is there anything there?
Remember that you have to configure SuperOffice Inbox in the web client before Pockket can access email
I found this comment on the bug: "Often confusing is that e-mails may not get archived on the same SuperOffice entity that you initiated the new e-mail from. If more than one entity is registered with the same e-mail address in the database, it is ambiguous which one the e-mail will be archived on. Try to use Find Document in CRM.web and search for e-mail subject?"
Is this the issue here?
When I send an e-mail from Pocket to Eirik the e-mail is archived under me, not Eirik.
I expected the mail to be archived under Eirik
Yes, I have det newest version 8.0.56.
I experience the same problem as Terje
I see that you are right, email gets archived, but under sender, not under the recipient.
The bug is not yet registered, I will submit this.
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