Multi-factor authentication (MFA) means that a user must prove their identity in 2 or more ways (factors) before they are successfully signed in. This adds an extra layer of security.
What is the difference between MFA and 2FA?
Two-factor authentication (2FA) is simply a subset of MFA. You combine exactly 2 factors to authenticate the user.
For example, when you enter a PIN to pay with your credit card at the store, you are using 2FA!
Can I use MFA with SuperOffice CRM Online?
Multi-factor authentication is a feature offered by some identity providers.
If your 3rd-party provider supports it - you get it.
In the SuperOffice sphere, this means that yes - you can use MFA if your site is set up for SuperID federated sign-in and the registered IdP supports MFA.
If you use the built-in standard password-based sign-in service or SuperID - basic sign-in, you can not get MFA!
But: if your organization has an identity provider that offers MFA and switching to federated sign-in is a viable option for you, simply follow this guide to federated identity management.