Sign-in services

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    The sign-in service determines how you get access to SuperOffice CRM Online and who manages your credentials.

    We currently support 2 models:

    • The SuperID sign-in service with password (standard)

    • The SuperID sign-in service with an IDP regeistered

    Each provides the administrator and the end-user with a set of features to adminstere the users. SuperOffice CRM Online will send users to the correct place to authenticate.

    The SuperID sign-in service

    The SuperID sign-in service has 2 levels - basic and federated. Each CRM Online user accounts can belong to 1 SuperID user account. One CRM Online user account + password can belong to 1 or more sites.

    If you would like to use SuperID - federated features, you need to register an identity provider.

    SuperID - basic

    The basic level of the SuperID sign-in service uses a password to authenticate like the standard sign-in service. However, this centralized model doesn't store passwords in the CRM Online database. It actually uses SuperID as the identity provider.

    Sign-in sequence:

    • The user opens online.superoffice.com in a browser and enters their email address or username.

    • The username is inspected and forwarded to id.superoffice.com

    • The user is asked for a password, which is verified by authenticating towards SuperID.

    • The user is signed in to the correct site (pick site if the user is connected to multiple sites).

    SuperID - federated

    SuperID supports using 3rd-party federated sign-in services as an add-on. You can choose either Microsoft or Google to authenticate.

    To use federated sign-in, register your domain name (so the sign-in service knows which identity provider to send your users to).

    Sign-in sequence:

    • The user opens online.superoffice.com in a browser and enters their email address or username.

    • The username is inspected and forwarded to id.superoffice.com.

    • The user is verified by delegating authenticating to Microsoft or Google.

      • SuperID receives and stores the sign-in session.

    • The user is signed in to the correct site (pick site if the user is connected to multiple sites).