Upgrade Scenario: Win + Web or Web

Choose this scenario if you are currently using:
- SuperOffice 7.5 Server
- SuperOffice 7.5 Web
And / or
- SuperOffice 7.5 Windows Clients

SuperOffice 8 requires "full stack" of all main components
In this scenario you need to:

For all scenarios where the customer do not have Customer Service already installed and configured:

• Find SMTP server to use, and make sure relaying from CS server is enabled
• Set DNS record ready for CS (support.company.com)
• Setup of 1^st. mailbox in CS (to be able to handle bounces)

Upgrade:

Step 1: Upgrade CRM Server
Step 2: Upgrade Windows Clients (* only if you are going to use "SuperOffice8 Windows App")
Step 3: Upgrade CRM Web

Install:

Step 4: Install Service

NOTE: If you have Pocket Server.7 installed - Uninstall Pocket Server.7. The Pocket Server is not needed for SuperOffice8