SOARC now supports multiple languages for same template
When you create a new document (using the Write button), the template that is actually used is determined by looking sever
1. Check userpreference: [System] PreferDocLanguage – use this language if it has been set. i.e. if you set this pref to DANISH, then look in the SOARC\TEMPLATE\DA folder
2. Check the UI language – if you are logged in with Norwegian, look in the SOARC\TEMPLATE\NO folder
3. If the language-specific folder under TEMPLATE doesn’t have the template, then use the normal SOARC\TEMPLATE folder.
This preference is used by SOARC plugin to pick the language you want document templates in if you want a language different from the user interface.
If this preference is not set (the default) then we just use the same language that SOCRM is using for the user-interface.
You need to create a folder per language in SO_ARC\TEMPLATE:
SO_ARC\TEMPLATE\NO for norwegian templates
SO_ARC\TEMPLATE\SW for swedish templates. etc
The template filenames in the language-specific folders must match the filenames in the SO_ARC\TEMPLATE folder.
i.e. You must have SO_ARC\TEMPLATE\NO\Letter.doc with norwegian contents and SO_ARC\TEMPLATE\Letter.doc with english contents.
You can’t have SO_ARC\TEMPLATE\NO\Brev.doc and SO_ARC\TEMPLATE\Letter.doc
If a language-specific template does not exist, then we fall back to the SO_ARC\TEMPLATE folder.