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Device / phone guide

In this article

    General considerations

    Pocket CRM was first launched to the market in 2009. This version was designed to support phones with a QVGA screen and Java Micro Edition (“J2ME”) support. Since 2009 we have created new versions and extended support for Apple iOS and Google Android with larger screens and touch screen support.

    When that is said, our experience is that the application is working slightly different on different phones. First of all when it comes to performance, input method and how the application is started.

    The three key factors are:

    Hardware
    Operating system on the phone
    Input method

    Hardware

    In general you can compare phones with computers meaning: Newer phones are faster than older phones. Older phones in this setting are about two year old phones. A faster phone will give better performance in navigation and updating the screens.

    Operating system on the phone

    The extent of the Java support is different between the different phone operating system, and in some cases between the different phones. This means that some features in Pocket CRM will not be available on some of the operating systems.

    Google Android

    Available from Google Play https://play.google.com/store/apps/details?id=no.superoffice.pocket.j2me.SuperOffice
    Use Pocket CRM download service to install and configure ( http://<server>/dl )
    Android OS version 3.2 or newer is supported. (Pocket CRM older than version 7.6 supports android OS version 2.3.3 or newer)
    Larger than QVGA (240*320) supported

     

    Apple iOS (iPhone and iPad)

    Available from Apple App Store https://itunes.apple.com/no/app/superoffice/id445355343?mt=8
    Use Pocket CRM download service to install and configure ( http://<server>/dl )
    iOS version 4.3 or newer supported
    iPhone 3gs and  iPad 1 or newer supported

    Input method

    Pocket CRM Support keyboards of different types both multitap (12 keys), physical QWERTY keyboards of different types and soft keyboard on touch phones (e.g. Android / iOS). We are depending on the keyboard support that the java platform on each phone offers.