Support & frequently asked questions

Get support. Search our collection of frequently asked questions (FAQs).

Common support topics

report_problem New security requirements for SuperOffice for Outlook

What to do when the SuperOffice archiving button has disappeared from Outlook?

How do I obtain the backup of our SuperOffice Online database?

comments_disabled

What to do when e-mails and documents from SuperOffice CRM stopped opening with Microsoft Office programs?

install_desktop

How do I download and install WebTools for SuperOffice CRM?

How do I get and start using SuperOffice for Outlook Add-in?

How do I reinstall SuperOffice Web Tools?

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Latest Forum Posts

Gerard van de Castel
Staff

Replied to Form response not being sent in Marketing management

Hi Åsa, Thank you for your detailed description of the issue. This matter is best handled by taking a closer look at how your webform and mailing are configured. I have registered a request on your behalf and one of our Support agents will get in touch with you soon.
7 May 2025 | 12:54 PM
Gerard van de Castel
Staff

Replied to wrong calendar in Administrator forums

Hi Adam, From 10.5.5 on "Store Bededag" is not a redletter day anymore in SuperOffice. Danish redletter day: remove - Storebede dag
7 May 2025 | 11:56 AM
TØ

Thomas Østrem

Replied to Sorting by sales amount in Core CRM features

Awesome 😀
29 Apr 2025 | 11:14 AM

Active forums

TØ
Core CRM features
Let's talk about contact management, privacy features, diary, document management, find and selection features, email and office integration tools that support personal productivity.
04/29/2025 mode_comment 185
Setting up and administrating Service
Let's talk about setting up and administrating request management and knowledge base in SuperOffice Service.
04/24/2025 mode_comment 162
Marketing management
Let's talk about customer segmentation (selections), communication campaigns (mailings), tracking marketing results.
05/07/2025 mode_comment 39

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