Hello,
I am wondering if you could help me because I do not understand the logic behind Selection.
When I looked for ALL the contacts, I expected their e-mails to be filled in... but most are empty on the Results screen.
When I look into the contact itself, it is there.
So why?
I truly hope that someone can advise me.
Thanks.
Terry
Alle Antworten (3)
Hi Terry
The most likely reason is that the column you have for email is for the company and not the contact. So if you click on the configure column button in the top right corner of the archive, you can select or search for the correct email column.
Hope this helps 😊
Thank you.
But I am having a difficult time navigating the UI.
I am building it like this... but is this correct?
Hi Terry,
If "Company - Country" is your only criteria, then your selection results will be one of only companies.
If you would like to see all contacts (persons) then you need at least one contact criterium. This could be "Contact - Full name starts with %".
And as Øivind mentioned, there are 2 E-mail columns, one for company and one for contact. Make sure to add the Contact - E-mail column if you want to see the e-mail addres of the contacts.