Hey, We're trying to get the attachements for a message on this trigger, but Message.getAttachments() is empty when called. If we manually set an old messageId, we do get the attachements. It's almost like the trigger fires before the attachments are stored. Any clever work arounds here? I tried to get the trigger script to sleep. Or do a while loop and wait until the Integer array is filled with something. But seems like it never does.  I hit execution timeout before the array has any entries. So maybe this is some job that is done after the trigger i run? Best Regards Bjørn

Hi There seems to be a bug in the latest version of nuget SuperOffice.SystemUser.Client where the HttpClient provided is not used when authenticating. This results in not using proxy settings and therefore authentication fails when behind proxy. I'm guessing it is this change that causes it Snorre  

Hi there, i have a customer who'd like a custom address format. In order to do this on-premise i would just copy a layout that already exists, and change the variables i need. Therefore i constructed the following CRM-Script that should copy the 4 other lines, and add them to the addressformat table, with my changed values:   #setLanguageLevel 4; SearchEngine se; se.addField('AddressFormat.addressformat_id'); se.addField('AddressFormat.name'); se.addField('AddressFormat.layout_id'); se.addField('AddressFormat.atype_idx'); se.addField('AddressFormat.address1_line'); se.addField('AddressFormat.address1_subpos'); se.addField('AddressFormat.address1_leadtext'); se.addField('AddressFormat.address1_zip'); se.addField('AddressFormat.address1_length'); se.addField('AddressFormat.address1_flags'); se.addField('AddressFormat.address1_mask'); se.addField('AddressFormat.address2_line'); se.addField('AddressFormat.address2_subpos'); se.addField('AddressFormat.address2_leadtext'); se.addField('AddressFormat.address2_zip'); se.addField('AddressFormat.address2_length'); se.addField('AddressFormat.address2_flags'); se.addField('AddressFormat.address2_mask'); se.addField('AddressFormat.address3_line'); se.addField('AddressFormat.address3_subpos'); se.addField('AddressFormat.address3_leadtext'); se.addField('AddressFormat.address3_zip'); se.addField('AddressFormat.address3_length'); se.addField('AddressFormat.address3_flags'); se.addField('AddressFormat.address3_mask'); se.addField('AddressFormat.city_line'); se.addField('AddressFormat.city_subpos'); se.addField('AddressFormat.city_leadtext'); se.addField('AddressFormat.city_zip'); se.addField('AddressFormat.city_length'); se.addField('AddressFormat.city_flags'); se.addField('AddressFormat.city_mask'); se.addField('AddressFormat.county_line'); se.addField('AddressFormat.county_subpos'); se.addField('AddressFormat.county_leadtext'); se.addField('AddressFormat.county_zip'); se.addField('AddressFormat.county_length'); se.addField('AddressFormat.county_flags'); se.addField('AddressFormat.county_mask'); se.addField('AddressFormat.state_line'); se.addField('AddressFormat.state_subpos'); se.addField('AddressFormat.state_leadtext'); se.addField('AddressFormat.state_zip'); se.addField('AddressFormat.state_length'); se.addField('AddressFormat.state_flags'); se.addField('AddressFormat.state_mask'); se.addField('AddressFormat.zip_line'); se.addField('AddressFormat.zip_subpos'); se.addField('AddressFormat.zip_leadtext'); se.addField('AddressFormat.zip_zip'); se.addField('AddressFormat.zip_length'); se.addField('AddressFormat.zip_flags'); se.addField('AddressFormat.zip_mask'); se.addField('AddressFormat.extraFlags'); se.addField('AddressFormat.labelLayout'); se.addField('AddressFormat.registered'); se.addField('AddressFormat.registered_associate_id'); se.addField('AddressFormat.updated'); se.addField('AddressFormat.updated_associate_id'); se.addField('AddressFormat.updatedCount'); se.addField('AddressFormat.labelLayout2'); se.addField('AddressFormat.isBuiltIn'); se.addCriteria('AddressFormat.addressformat_id', 'In', '211,212,213,214'); //print(se.executeHTMLTable()); SearchEngine sequence; sequence.addField('sequence.id'); sequence.addField('sequence.next_id'); sequence.addField('sequence.TableName'); sequence.addField('sequence.TableNumber'); sequence.addCriteria('sequence.id', 'In', '67'); sequence.execute(); Integer next = sequence.getField('sequence.next_id').toInteger(); //Copy the rows from the search engine to 4 new rows, named "Other - 2 address lines" for(se.execute(); !se.eof(); se.next()){ SearchEngine insert; insert.addData('AddressFormat.addressformat_id', next.toString()); insert.addData('AddressFormat.name', 'Other - 2 address lines'); insert.addData('AddressFormat.layout_id', se.getField('AddressFormat.layout_id')); insert.addData('AddressFormat.atype_idx', se.getField('AddressFormat.atype_idx')); insert.addData('AddressFormat.address1_line', se.getField('AddressFormat.address1_line')); insert.addData('AddressFormat.address1_subpos', se.getField('AddressFormat.address1_subpos')); insert.addData('AddressFormat.address1_leadtext', se.getField('AddressFormat.address1_leadtext')); insert.addData('AddressFormat.address1_zip', se.getField('AddressFormat.address1_zip')); insert.addData('AddressFormat.address1_length', se.getField('AddressFormat.address1_length')); insert.addData('AddressFormat.address1_flags', se.getField('AddressFormat.address1_flags')); insert.addData('AddressFormat.address1_mask', se.getField('AddressFormat.address1_mask')); insert.addData('AddressFormat.address2_line', se.getField('AddressFormat.address2_line')); insert.addData('AddressFormat.address2_subpos', se.getField('AddressFormat.address2_subpos')); insert.addData('AddressFormat.address2_leadtext', se.getField('AddressFormat.address2_leadtext')); insert.addData('AddressFormat.address2_zip', se.getField('AddressFormat.address2_zip')); insert.addData('AddressFormat.address2_length', se.getField('AddressFormat.address2_length')); insert.addData('AddressFormat.address2_flags', se.getField('AddressFormat.address2_flags')); insert.addData('AddressFormat.address2_mask', se.getField('AddressFormat.address2_mask')); insert.addData('AddressFormat.address3_line', '0'); insert.addData('AddressFormat.address3_subpos', '0'); insert.addData('AddressFormat.address3_leadtext', '0'); insert.addData('AddressFormat.address3_zip', se.getField('AddressFormat.address3_zip')); insert.addData('AddressFormat.address3_length', '0'); insert.addData('AddressFormat.address3_flags', se.getField('AddressFormat.address3_flags')); insert.addData('AddressFormat.address3_mask', se.getField('AddressFormat.address3_mask')); insert.addData('AddressFormat.city_line', '3'); insert.addData('AddressFormat.city_subpos', se.getField('AddressFormat.city_subpos')); insert.addData('AddressFormat.city_leadtext', se.getField('AddressFormat.city_leadtext')); insert.addData('AddressFormat.city_zip', se.getField('AddressFormat.city_zip')); insert.addData('AddressFormat.city_length', se.getField('AddressFormat.city_length')); insert.addData('AddressFormat.city_flags', se.getField('AddressFormat.city_flags')); insert.addData('AddressFormat.city_mask', se.getField('AddressFormat.city_mask')); insert.addData('AddressFormat.county_line', se.getField('AddressFormat.county_line')); insert.addData('AddressFormat.county_subpos', se.getField('AddressFormat.county_subpos')); insert.addData('AddressFormat.county_leadtext', se.getField('AddressFormat.county_leadtext')); insert.addData('AddressFormat.county_zip', se.getField('AddressFormat.county_zip')); insert.addData('AddressFormat.county_length', se.getField('AddressFormat.county_length')); insert.addData('AddressFormat.county_flags', se.getField('AddressFormat.county_flags')); insert.addData('AddressFormat.county_mask', se.getField('AddressFormat.county_mask')); insert.addData('AddressFormat.state_line', se.getField('AddressFormat.state_line')); insert.addData('AddressFormat.state_subpos', se.getField('AddressFormat.state_subpos')); insert.addData('AddressFormat.state_leadtext', se.getField('AddressFormat.state_leadtext')); insert.addData('AddressFormat.state_zip', se.getField('AddressFormat.state_zip')); insert.addData('AddressFormat.state_length', se.getField('AddressFormat.state_length')); insert.addData('AddressFormat.state_flags', se.getField('AddressFormat.state_flags')); insert.addData('AddressFormat.state_mask', se.getField('AddressFormat.state_mask')); insert.addData('AddressFormat.zip_line', '3'); insert.addData('AddressFormat.zip_subpos', se.getField('AddressFormat.zip_subpos')); insert.addData('AddressFormat.zip_leadtext', se.getField('AddressFormat.zip_leadtext')); insert.addData('AddressFormat.zip_zip', se.getField('AddressFormat.zip_zip')); insert.addData('AddressFormat.zip_length', se.getField('AddressFormat.zip_length')); insert.addData('AddressFormat.zip_flags', se.getField('AddressFormat.zip_flags')); insert.addData('AddressFormat.zip_mask', se.getField('AddressFormat.zip_mask')); insert.addData('AddressFormat.extraFlags', se.getField('AddressFormat.extraFlags')); insert.addData('AddressFormat.labelLayout', se.getField('AddressFormat.labelLayout')); insert.addData('AddressFormat.registered', se.getField('AddressFormat.registered')); insert.addData('AddressFormat.registered_associate_id', se.getField('AddressFormat.registered_associate_id')); insert.addData('AddressFormat.updated', se.getField('AddressFormat.updated')); insert.addData('AddressFormat.updated_associate_id', se.getField('AddressFormat.updated_associate_id')); insert.addData('AddressFormat.updatedCount', se.getField('AddressFormat.updatedCount')); insert.addData('AddressFormat.labelLayout2', se.getField('AddressFormat.labelLayout2')); insert.addData('AddressFormat.isBuiltIn', 'false'); insert.insert(); next = next + 1; } //Update sequence with the new next_id sequence.addData('sequence.next_id', next.toString()); sequence.addCriteria('sequence.id', 'In', '67'); sequence.update();   This Does not work however. I'm getting the following error, that does not really provide me with any help:   So do i really have to send a SQL command to support for them to execute, or what is best practise for me to create a custom address format with the tools available?   Thanks!  

I have tried to fetch the data from a custom object selection (dynamic) with these functions but they don´t give me the result i was looking for.  The function GetSelectionMembersArchiveRows on the NSSelectionAgent does only return the selectionId in its columndata when i loop the rows. I also tried to fetch the restrictions from the function GetDynamicSelectionCriteria which crashes because there is no registered plugin for that specific archive. (In this case (ExtraTable databaseField + DynamicSelection)) Are there any other functions / ways to retrieve data from a custom object selection(Dynamic) via crmscript?

Hi community. I'm trying to set custom delivery address in SuperOffice using scripts, and I can't get it to work 100%. It seems like there is a bug, such that this cannot be set using crmscript, so I'm trying to do it using the Agent API. For some reason only Address1 and Address2 can be set, but not Zipcode and City, and I can't figure out why. Look at the following two code-snippets. The first one, is the one I set using contactAgent/SaveQuoteVersionAddressAsync, and the second is from the network-tab using normal Quote in SuperOffice directly. What am I doing wrong? Object I send with the contactAgent/SaveQuoteVersionAddressAsync request: { "quoteVersionId": 52061, "address": { "tableRight": null, "fieldProperties": {}, "wgs84Latitude": 0, "wgs84Longitude": 0, "localizedAddress": [ [ { "tableRight": null, "fieldProperties": {}, "name": "Address1", "value": "Adresse 1", "tooltip": "", "label": "SR_AL_ADDRESS1", "valueLength": 80, "addressType": "PersonPrivateAddress" } ], [ { "tableRight": null, "fieldProperties": {}, "name": "Address2", "value": "Adresse 2", "tooltip": "", "label": "SR_AL_ADDRESS2", "valueLength": 80, "addressType": "PersonPrivateAddress" } ], [ { "tableRight": null, "fieldProperties": {}, "name": "Zipcode", "value": "6000", "tooltip": "", "label": "SR_AL_POSTCODECITY", "valueLength": 12, "addressType": "PersonPrivateAddress" }, { "tableRight": null, "fieldProperties": {}, "name": "City", "value": "Kolding", "tooltip": "", "label": "", "valueLength": 80, "addressType": "PersonPrivateAddress" } ] ], "street": { "atypeIdx": "QuoteShippingAddress", "address1": "", "address2": "", "address3": "", "city": "", "county": "", "state": "", "zipcode": "", "formatted": "" }, "postal": null, "formatted": null }, "addressType": "QuoteShippingAddress", "countryId": 208 } Object I've fetched from dev-tools: { "QuoteVersionId": 52061, "Address": { "TableRight": null, "FieldProperties": {}, "Wgs84Latitude": 0, "Wgs84Longitude": 0, "LocalizedAddress": [ [ { "TableRight": null, "FieldProperties": {}, "Name": "Address1", "Value": "Adresse 11", "Tooltip": "", "Label": "SR_AL_ADDRESS1", "ValueLength": 80, "AddressType": "PersonPrivateAddress" } ], [ { "TableRight": null, "FieldProperties": {}, "Name": "Address2", "Value": "Adresse 22", "Tooltip": "", "Label": "SR_AL_ADDRESS2", "ValueLength": 80, "AddressType": "PersonPrivateAddress" } ], [ { "TableRight": null, "FieldProperties": {}, "Name": "Zipcode", "Value": "6000", "Tooltip": "", "Label": "SR_AL_POSTCODECITY", "ValueLength": 12, "AddressType": "PersonPrivateAddress" }, { "TableRight": null, "FieldProperties": {}, "Name": "City", "Value": "Kolding", "Tooltip": "", "Label": "", "ValueLength": 80, "AddressType": "PersonPrivateAddress" } ] ], "Street": { "AtypeIdx": "QuoteShippingAddress", "Address1": "Adresse 1", "Address2": "Adresse 2", "Address3": "", "City": "Kolding", "County": "", "State": "", "Zipcode": "6000", "Formatted": "Adresse 1\nAdresse 2\n60000 Kolding\n" }, "Postal": null, "Formatted": null }, "AddressType": "QuoteShippingAddress", "CountryId": 208 }       dfd

Hi all   we are looking for a way to open a link in another tab.  Vi can easily change to the correct tab by calling     SuperOffice.ClientCrossMessaging.executeSoProtocol("project."+tab+"?project_id="+id);    but we can't find a way to specify the URL to open. I fairly sure this was possible in the windows version.

Hello everyone, In our custom app, we are supposed to replace product images for products in the quote. We first search the quote lines And after that we replace the image for each line using the function SaveQuoteLineImageAsync. Unfortunately, we get a "Not Implemented" error on this call: We have tried WebAPI in versions 10.2 and 10.5, with the same result. This customer is using one of our quote connectors.  We have searched, but could not find the proper method for overwriting. Does the error have to do with the Quote connector or is the method really not yet implemented in Rest API? Thank you in advance! Best regards, Andrey

Having existing Ticket with given ID, how I can create full (with body) TicketMessage and add it to mentioned Ticket. I could not see field TicketId in any  endpoint of /TicketMessage https://docs.superoffice.com/en/api/reference/restful/rest/TicketMessage/index.html Am I missing something? I see field “Ticket”, but I assume it can’t work this way that I’m put whole Ticket object just to referenced. (esp. that in example I see it is null) Please help me with that one.