Web panel URLs have been updated to be generated dynamically

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Hi everyone! 
On Friday, we updated a number of customer databases where web panels contained hard‑coded URLs pointing to specific tenant paths (such as https://online3.superoffice.com/cust12345/CS/scripts/blogic.fcgi?_sf=0&action=doScript&includeId=somethingSpecial).

These have now been replaced with the recommended Service template variables like <csbl>?_sf=0&action=doScript&includeId=somethingSpecial

Why this matters
SuperOffice Online tenants can be moved between different locations/hosts over time. For example, a customer might be relocated from:
online2.superoffice.com/Cust12345 → app.superoffice.com/Cust12345

If URLs are hardcoded, those links may break when the tenant moves.


By using the supported variables such as: <csbl>?_sf=0&action=doScript&includeId=OurOwnScript

URLs are generated dynamically, ensuring your customizations continue to work even if we reorganize or relocate the customer environment.

More info on supported variables: https://docs.superoffice.com/en/document/templates/variables/for-service.html

Do you need to do anything?
No action required. The update has already been applied.

If you're adding new web panels later, please make sure to use the variables.

16 h, 56 m vor | 02:57 PM

Alle Antworten (1)

Hi Margrethe Romnes,

 

I haven't tested this recently, but was this bug taken into account on Mobile CRM?

https://community.superoffice.com/en/product-releases/bugs-wishes/product-issue/?bid=23093&azure=1

If this is still an issue, web panels might break due to the conversion described above.

12 h, 54 m vor | 07:00 PM

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