Getting started with SuperOffice forums

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Learn how to get started with SuperOffice forums, how to create posts and replies.

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How to set subscription link in email in marketing, alternatively change text on page/form for subscription changes

Customer needs a link for subscription in an email. The reason is that receipients forward emails to colleagues, who should be able to make their own subscriptions. The only possibility now is to use the link for change of subscription. This works, but the heading and introduction text is not the best for new subscribers. So, if it is not possible to have a separate link for subscription, is it possible to change the text in the form?
Anne Branden
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21 mrt 2023 | 08:07 a.m.
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Welcome to Forums! Let´s get acquainted

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If the email is forwarded, all links to the subscription page are always openend using the orginal recipient's identity. Which is not desirable. A solution would be to create a SuperOffice form without pre-filling any of the fields and let them subscribe to the mailings (contact - subscription field).
by David Hollegien
21 mrt 2023 | 08:59 a.m.
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Meet our Forum Team

Hey there!   Isn't it wonderful to know more about the person that replies to you on forums? We mean more than name, avatar and a staff badge. Like what is that person up to, what they do in SuperOffice and what they enjoy doing for fun?   We think it's worthwhile for members to connect this way. We asked our Forum team, who hang out here every day, to answer a few questions about themselves. Below you'll find interesting information about our Forum Team members. Feel free to post any question to the person under their reply. 
Lina Paulauskaitė
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12 okt 2021 | 01:02 p.m.
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Welcome to Forums! Let´s get acquainted

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Hi Lina. Thanks you for taking on this mission to help our customers get more out of their SuperOffice solution. Introducing Customer forums has been on our wish list for years. Now we are here. Good luck and I am looking forward to joining the conversations :-)
by Hans Chr. Grønsleth
16 dec 2021 | 11:28 a.m.
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Introduce yourself and meet others

Welcome to the SuperOffice forums!     Wouldn’t you like to know a bit more about the people who hang out in SuperOffice forums and reply to posts? We do!   Let us know who you are, how long you have used SuperOffice CRM and what topics are of interest to you at the moment! Don’t forget to fill in your Mini CV! Who knows what valuable connections this can bring?
Lina Paulauskaitė
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12 okt 2021 | 01:39 p.m.
Onderwerp:
Welcome to Forums! Let´s get acquainted
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Forum guidelines

We want to keep forums a convenient and safe place to collaborate. Therefore, we ask you to respect a few guidelines:   Use your full name in your profile and upload your picture. The u se of company logo or pictures that may be offensive to others as your profile photo is not permitted.     To level up – please introduce yourself here.   Stick to the topic that the subject line states or start a new thread. Remember to be polite and kind in your replies, just like when you meet people "face to face".     To level up – please read this post to learn how to ask a great question! Protect your own privacy and that of others. Do not share your personal or company’s private details. Remember that the activity in forums is open to other people. What you write in the user forum is visible to others.      Any content/communication which includes harassment, racism, sexual obscenity or any other form of abuse is prohibited in our forums and will be removed. Advertising and spamming are prohibited too. Please report it if you encounter any.  
Lina Paulauskaitė
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12 okt 2021 | 01:01 p.m.
Onderwerp:
Set yourself for success
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How to ask a great question

SuperOffice Community forum is a place where you can find and share useful information about how to use SuperOffice CRM – from tips, workarounds and optimizations, to insights and inspiration.     Here are a few tips on how to post a great question and collaborate successfully in SuperOffice forums.   Always start by searching . Before posting, please spend a moment searching in existing forum posts and resources, where your question might have been already answered. Create a meaningful title . Make sure you mention the feature you search for or the procedure you are trying to accomplish. It will help find your question in the future and prevent duplicate topics. Example of a well-written title: How can I automatically move lead details from my website to SuperOffice CRM?  Example of a poorly written title: Moving leads  Explain the result you expect to get. Sometimes the same goal can be reached by using a slightly different approach. Make sure that the reader of your question understands what the goal of the process is. Be specific . When explaining your issue or question, please share screenshots, links, and your assumptions or what you have tried so far. It will give context to what you are experiencing. Providing detailed information enables you to get quicker and more relevant answers. Please respect your privacy, do not share login details, sensitive or confidential data. Use tools to blur unnecessary data. Mark the correct answer .  When  the  response  helped  with your question or solved your  issue,  please mark it  as the answer . This way  you give credi t   to the  person who helped you  and  allow  others to find  the  answer quicker.    
Lina Paulauskaitė
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12 okt 2021 | 12:52 p.m.
Onderwerp:
Set yourself for success
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How to create a forum user and post your first question?

Hey, welcome to the SuperOffice forums!  As you may have noticed, all content in forums is visible without a Community user. However, we want to encourage you to log in with your user credentials to browse the website.  Being logged in give you great perks! You can:  Earn badges and grow your credibility. Post questions. Share your knowledge and help others by answering other users' questions. Connect with other SuperOfficer users.  ...and so much more! Log into SuperOffice Community  If you use SuperOffice Online (Cloud version), you're already a Community user. Click on Help, then select Community in the top-right corner of your CRM, confirm your identity and you are logged in! If you use  SuperOffice  Onsite (locally installed version), drop us an e-mail to support@superoffice.com and become a Community user. Then follow the instructions from us, and in no time, you will be able to log in and enjoy all the benefits of the SuperOffice  Community.   Post your first topic You can join the conversation by posting your questions or replying to an existing topic. If you have a topic in mind that you want to discuss, please check this tip How to ask a great question before posting it. When you are sure about posting a new topic, click on the Ask Question button, type in the question and wait for the replies from other Community users.   Do not forget to help others too! You can give your insights and tips by replying to the main question (1). Just scroll down until you see the space to type your answer. Do not forget to select Send email when replied to stay up to date. You can also reply to a single message. Click Reply (2), type in the comment and click Reply again. 
Lina Paulauskaitė
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12 okt 2021 | 12:25 p.m.
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Set yourself for success