I have used forms for registration to an event. The first are handeled but since yesterday it sais unknown. Despite that they have entered all the required details and I have the settings "Handle all submissions automatically. Create new contact if no match is found." In my other event ther´s only one registration that isn´t handled, the ones before and after is. With the same settings. I also receved feed back that the ones that are not handeled didn't get a confirmation. Please help.

I’m trying to create a trigger that checks that there is at least one project member linked to a project before the project can be saved, but I’m having trouble with this. Does anyone have any input? Grateful for any help. // Peter

Hi, in my debugger i have email.send() : "-1" How can i catch this in ejscript ? Thanks for your help Fabrice

Hi, I have a question. I send an email  Void sendNotification(Integer customerId, String emailFor, Integer replyTemplateId) { // Load customer Customer customer; customer.load(customerId); Integer customerLanguage = customer.getValue("language").toInteger(); // Load reply template ReplyTemplate rt; rt.load(replyTemplateId); String subject = rt.getSubject(customerLanguage); String bodyPlain = rt.getPlainBody(customerLanguage); String bodyHtml = rt.getHtmlBody(customerLanguage); // Parse templates with customer and ticket Parser parser = getParser(); customer.toParser(parser); subject = parser.parseString(subject); bodyPlain = parser.parseString(bodyPlain); bodyHtml = parser.parseString(bodyHtml); // Send email Email email; email.setValue("from","ticketsystem@akgsoftware.de"); email.setValue("to", emailFor); email.setValue("subject", subject); if (bodyPlain != "") { email.setValue("body", bodyPlain); } if (bodyHtml != "") { email.setValue("bodyHtml", bodyHtml); } email.s email.send(); } In the fall where the emailadresse not exist, i'm in the customerservice, the content from the email will be show in my html page. Are this normal ? Have you got any idea? Thanks Fabrice

Hi everyone, I hope you're all doing well. My calling system software can open a URL for a phone number lookup when I answer a call. For example: https://example.com/crm/?search={number} Does SuperOffice CRM offer a URL format that I can use for this purpose?

Hello. We discovered today that our button for opening stored templates has been moved from the mail window and to a sidepanel on the right side of the screen. We have also noted that for new requests (mail) it is not possible to use the feature at all.  This affects us quite much with thousands of emails beeing sent every day with our own premade templates. As we have made some setup ourself, im not sure if this affects all, or just us. How can we move it back to as we had it before as this makes answering emails less effective?

Hi,  I received a request from a colleague to create a dashboard with certain information. The information is so important that static selections are needed. However, when trying to create a widget and searching for the specific selection, it looks like only dynamic selections are allowed. Is that correct, or am I doing something wrong?

Hi SuperOffice Support, I’m reaching out regarding an issue with a mailing I’m preparing in SuperOffice. It’s an invitation to a webinar, and I’ve used the same process several times before without any problems. The reader registers by filling out a webform, which then shows a "Thank you for your registration" message on screen, as expected. However, the confirmation email that should be sent to the address provided in the form is not being delivered. I’ve checked that the form and confirmation settings are the same as previous campaigns, but the confirmation email isn’t arriving – not even in the spam folder. Could you please help me understand what might be going wrong or if something has changed in how email confirmations are handled? Thanks in advance, //Åsa