✨ Community just got smarter! Our all-new AI search is live! ask anything in the search bar, get instant answers.

CRMscript (trigger: before savecompany/person: EventData changed: "StrippedValues" no longer exist

Status: Reported

Steps to Reproduce
Tested and reproduced in: 
SuperOffice CRM Online 12.1 Build main_12.1_2026.06.05-01 in Edge.

1. Go to Settings and maintenance > CRMScript > use script based trigger 'Before save company' and use this example code:
#setLanguageLevel 4;
EventData ed = getEventData();

Expected result
EventData should still have same type of events, the strippedvalue values should remain available

Actual result
StrippedValue is no longer part of eventdata (e.g. in phone values and e-mail address values)
 Code before 12.0:
 ed.getInputValue("ContactEntity.Phones[0].StrippedValue").keepChars("+0123456789");
(this is no longer available) 
Manual fix/workaround:
ed.getInputValue("ContactEntity.Phones[0].Value").keepChars("+0123456789");



Opmerkingen

[2026.06.05: annel]

Please fix asap - we have used this multiple times

Gegevens
Probleem id 109397
Geregistreerd 5 jun 2026
Laatste keer gewijzigd 5 jun 2026
Ernst Medium
Gebied Service
Status Reported
Doelrelease
Type Bug