The following documentation is followed:  https://docs.superoffice.com/en/api/netserver/web-services/howto/document/rest-generate-document.html? tabs=generate-document-rest The first step, creating the document data set via the API, is successfully completed. However, when generating the content - both via a document template and when uploading the content directly - the following error message always appears: „Cannot create directory \\**\con\2025.1 because a file already exists with that name.“ This error message also occurs if a new, non-existent file name is specified when the document data record is created. If a document is created directly in SuperOffice and the content is then overwritten/updated via the API, this works without any problems - in this case a new, unique file name is automatically generated. The document is available in SuperOffice as a template and contains contact and company variables that should also be filled in via the API Does anyone have more detailed information or suggestions for solutions?    

Hi All, We have a customer, who want to select a form submission, before it is processed, and depending on the form decide whether the flow following submission goes down the sales route (create a sale), or service route (creates a request).  The obvious choice would be to have two seperate forms on the website one for sales and one for support, but for the case of this customer, the lines are muddy, so a form submission could need to take either one of these routes based on very small differences to the requirements. So ideally I just need to set a value on a field, prior to submission to say "Sales Route" or "Service Route", and then have the CRM Script fire the correct route based on which route was entered against the form submission. Now I know where is not a field in the form submission table to store this info, but I could store it in a custom object, just containing the form submission id, and the route to be taken. The issue is, I cannot see any decent way of running a CRM scipt off a form submission pre-processing.  The ideal scenario would be if you could add a Task button option to the form submission record, and pass through the form submission id to the script, but this is not possible. Alternaly I thought about created a selection of unprocessed form submissions, and then use the side panel to attempt to show a basic form, based on a CRM script to show the details of the selected form submission, and then give two options based on which route to take.  But whilst I know you can use the side panel when on the selection screen, I don't know if there is a way of passing through the selected form submission record, like you can do with most other entities. Is it possible to pass through the selected form submission id to the web panel, or is there another, more intelligent way that I can overcome this issue with just CRM Script. Many thanks, Trevor

We are making an export from our systems into SuperOffice, and the goal is to export all contacts, projects and persons. So far all separate collections has been exported and works as expected, in that we can find them in the CRM. But it seems to be a possibility for "attaching" both persons and projects to a contact, but we cannot figure out how when using the REST api By looking at the Contact api (https://docs.superoffice.com/en/api/reference/restful/rest/Contact/v1ContactEntity_PostContactEntity.html) the only thing I can find is the links-section, but that does not seem like the right thing. I believe I can do a GET to Contact/{id}/projects, but I cannot find a POST Contact/{id}/projects Basically, when opening a contact in the CRM, I would like to see both 'Contacts' and 'Projects' in the lower half populated. Please advice - Thomas

Hi, I am trying to add a List Configuration Field to my online quote connector.   The documentation suggest that I implement GetQuoteList to provide the List infromation: So I implemented it as follows: However, this event never fires, and my Listbox displays empty: Please can you advise where I have gone wrong? Cheers Rich      

We use mirror DB in combination with other, local DBs for historical data.  Occasionally we cannot wait for the mirroring delay, after we updated the cloud properly. More specificaly, we turn on/off the "Done" attribute on projects through API.  Is it safe to also update the mirror to the same value or will the mirroring process complain ?