WebTools auto login not working due to download service being offline/unavailable
We are having an issue with webtools auto login (double click on the owl in the tray area), it doesnt work and the log file shows the following:
Error 2024-04-30T09:02:31.15 SuperOffice.TrayApp.Server.TrayAppServer>Execute<TRequest, TResponse> SuperOffice.TrayApp.TrayApp2.GetAlarmsRequest SuperOffice.TrayApp.Server.TrayAppServer+OnExecute`2[SuperOffice.TrayApp.TrayApp2.GetAlarmsRequest,SuperOffice.TrayApp.TrayApp2.GetAlarmsResponse] MSSQL - 12 \\\ 1501235947 SuperOffice 10.3.3 NetServer 10.3 Release (Build: Release_OnSite_10.3.3_2024.04.17-01) 10.3.0.0 10.3.3.617 Release_OnSite_10.3.3_2024.04.17-01 Default ACRMWEB02 NetServer TrayAppServer.Execute implementation failed SuperOffice.TrayApp.TrayApp2.GetAlarmsRequest DH (1993) - Authorized (Employee)Gebruikersniveau 0+: MSSQL - 12 \\ACRMSQL10\SuperOffice_AllCRM (crm_AllCRM), Database serial #: 1501235947, Database Expiration Date: Friday, July 12, 2024 ACRMSQL10 SuperOffice_AllCRM 1501235947 SuperOffice 10.3.3 NetServer 10.3 Release (Build: Release_OnSite_10.3.3_2024.04.17-01) 10.3.0.0 10.3.3.617 Release_OnSite_10.3.3_2024.04.17-01 Default ACRMWEB02 NetServer Response status code does not indicate success: 502 (Bad Gateway). at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()
at SuperOffice.Util.HttpHelper.GetObjectFromHttpSyncWithContent[T](String url, HttpServiceJwtConfig config, RequestType requestType, HttpContent content)
at SuperOffice.DCF.Web.WebTools.WebToolsVersionService.GetVersionResponse(String clientVersion)
at SuperOffice.TrayApp.Server.TrayAppServer.ApplyVersioningRules[TResponse,TRequest](TResponse response, TRequest request)
at SuperOffice.TrayApp.Server.TrayAppServer.Execute[TRequest,TResponse](TRequest request, OnExecute`2 implementation) System.Net.Http
Exception Message:Response status code does not indicate success: 502 (Bad Gateway).
Exception Source:System.Net.Http
Exception Target:System.Net.Http.HttpResponseMessage EnsureSuccessStatusCode()
at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()
at SuperOffice.Util.HttpHelper.GetObjectFromHttpSyncWithContent[T](String url, HttpServiceJwtConfig config, RequestType requestType, HttpContent content)
at SuperOffice.DCF.Web.WebTools.WebToolsVersionService.GetVersionResponse(String clientVersion)
at SuperOffice.TrayApp.Server.TrayAppServer.ApplyVersioningRules[TResponse,TRequest](TResponse response, TRequest request)
at SuperOffice.TrayApp.Server.TrayAppServer.Execute[TRequest,TResponse](TRequest request, OnExecute`2 implementation)
The download service is offline, so i guess that is the underyling issue (https://www3-superoffice-com.azurewebsites.net/DownloadService/)
WebTools should still work when this isn't available...
SuperOffice Version: SuperOffice CRM OnSite 10.3 Release_OnSite_10.3.3_2024.04.17-01
WebTools version: