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exe-extensions for old Service no longer available in Online?

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Hi,

it seems like Service links that use exe-extension has stopped working, and require using .fcgi. Is this an intentional change in latest version?

Both have worked fine until now.

If we navigate to f.instance https://online2.superoffice.com/Cust25790/CS/scripts/customer.exe we now get an "Unhandled exception".

 

Frode Lillerud
20 feb 2026 | 08:18 a.m.

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We've just opened up an investigation. Just to be sure, using fcgi on the same URL works without issues?

Margrethe Romnes
20 feb 2026 | 10:08 a.m.
Correct. We've got a bunch of support from different customers today. All of them are fixed by changing URL's from .exe to .fcgi. Happens for customer.exe and blogic.exe, and probably all other .exe files as well.
Frode Lillerud
20 feb 2026 | 10:23 a.m.
OK. We're still investigating this and checking what we can do before the next wave of customer is upgraded to 11.10.
But, I want to point out that .exe files will not be usable when customers are moved to Azure. We're looking into those who have the issue so we can inform them before the move.
I strongly recommend you update those who contact you to use fcgi now.
Margrethe Romnes
20 feb 2026 | 11:04 a.m.

https://status.superoffice.com/incidents/s80kbz0024d7

Margrethe Romnes
20 feb 2026 | 12:44 p.m.

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