Internal error from CS engine
Hi,
A online customer of us got upgraded to 10.3.5. last weekend, and since then they have been getting a fatal error from the CS engine. The error isn't catched by a try catch statement, it only shows up when tracing the script:
File: D:\Agent1\_work\2\s\Clients\CS\fh\String.cpp
Line: 939
Date: Apr 30 2024 13:28:03
Func: class String __thiscall String::subStr(int,int,bool) const
(Can't open the trace, it keeps spinning)
The error occurs when opening a customer screen i the creation script. The creation script includes a seperate CRMSCript whichs load data to a struct from a document entity (especially it's custom fields).
If I isolate the crmscript the creation script of the screen calls and executes it as a normal script, no error occurs...
We arent calling the substring method in any of this code, so it seems we are hitting an underlying error?
Alles Antwoorden (1)
Solved, app insights contains more details so with help from that (Thanks Margrethe 😁) we where able to pin out that ultimaltely this error is thrown due to an issue where we are calling subString.