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Hi Fabrice, Generally speaking, if a script is taking too long to complete then it's probably because the script is trying to do much more than what the CRMScript engine was designed for. CRMScript best practices | SuperOffice Docs There is too little information in the OP to better understand what task(s) the script is written to complete, but unless there is something wrong - like highly unoptimized code, then this is generally an indicator that the intended work would be best written as a custom application that leverages webhooks, etc. Best regards.  

Hi Camilla, In this case you will to base your Search on the Extra Table/Custom Object directly and now use search contact. You need to use Find "NPS" instead and then you can have multiple results from the same contact.  Remember to check this setting in the table properties for your Extra Table:  

show in find will explicitly show the table on the Find menu, along the standard entities, like companies, persons +++ If you remove show in find you're still able to find the table on 'settings\custom objects' if you hide it will also not be listed on 'settings\custom objects' hope that helps ;)

How can I export tickets to Excel, including the ticket messages? I want to do an analysis of all support ticket for a period. I have tried exporting tickets by using selections. I get all the metadata, name, user, time, hashtags etc, but is see no way to include the content of the tickets. Is there any way I can export tickets with contents?

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I used https://app.svgator.com/ which also worked fine, you can easily create an account with any gmail adress ;)

Extrafield type 'Attachment' is only showed as text, with no option to preview it. The file can be downloaded from the preview window, but it would be nice if it could be previewed here like other files as well.  

Exciting update for pilot users: New version 2  released this week! We are delighted to announce the release v2 of Custom Objects available this week for our pilot users. As we continue to enhance your experience, this update introduces significant new features and improvements. To ensure a smooth transition, we are rolling out Custom Objects in phases. Here’s what’s new in v2 (Release 10.3.7): Preview Custom Objects in the Side Panel : Now you can preview all data from a Custom Object directly in the Side Panel by selecting the preview option from the drop-down. This feature also allows easy navigation to related standard or Custom Objects. Clicking on a standard object will take you to that object, while clicking on a custom object link will open a dialog for viewing or editing additional information. Search, Selection, and Dashboard Capabilities for Custom Objects : With this release, you can search directly for your Custom Tables/Custom Objects and save them as selections or create Dashboards. This functionality no longer requires a relation to a standard entity, giving you the flexibility to view search results as a list of items from the Custom Object. Additionally, you can use your Custom Objects as criteria in datasets to visualize them in charts with full drill-down capabilities in standard SuperOffice Dashboards. Read more in the overview of Custom Objects Stay tuned for further updates as we continue to introduce more features in future releases. Enjoy the new capabilities in Custom Objects version 2!

Hi Frode, Can the name of the sub table then be included in the name shown? If you now have multiple sub tables on a extra table (for example a type and a status table) with both a name field, you see the column 'name' 2 times with no references for which name it is, would be beter if it then was name 'Object status - Name', 'Object type - Name'. 

Hi David, Thanks for the feedback. Native support for this feature will be available in the future as part of the merger of UDEFs and ExtraFields in the Custom Objects functionality.

Hi David, Thanks for the feedback. - We've looked into it, and this should be resolved in the next release (10.3.8)