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Hi! Ilse.   Thak you for your input,    I will forward this to development.   

Hi Ole.    Thak you for this feedback.  I have seen lot of customers trying to "mimic" the old Service by adding lot of informaiton at the top of the screen, but often miss the key tool for this.  "Grids" So insted of adding information in one long list like this: You can use the space lie this:     And also use the top right corner next too the favorit.  You can also use different screens for different teams or types of requets.  This can help you remove data that is not needed for everyine or for every task. 

Hi Bas, Thanks for the prompt response. Great then I know the limitation ! Thanks!

Hi Maarten, The SuperOffice AI Lab features and SuperOffce Copilot uses software and services provided by sub-contractors of SuperOffice, such as Microsoft Azure OpenAI Services. Read through the terms here in full: https://www.superoffice.com/trust-center/agreements/ai-lab/ and see how it complies with your internal policies.

Hi Terry, If "Company - Country" is your only criteria, then your selection results will be one of only companies. If you would like to see all contacts (persons) then you need at least one contact criterium. This could be "Contact - Full name starts with % ". And as Øivind mentioned, there are 2 E-mail columns, one for company and one for contact. Make sure to add the Contact - E-mail column if you want to see the e-mail addres of the contacts.

Yes, we use that to get content from office, into SuperOffice, but I don't think (and cannot see in that documentation) anything about restoring the functionality of sending documents stored on Superoffice via email in the same way.  Have I missed something?

Hi, thanks for your answer

This is a bug, see: Export to Excel - "Service Tags" are not exported properly and Tag IDs exported to MS Excel shown in column as number not text Sadly, there is no easy workaround available. Only solution here would be to create a custom field on the request and fill that automatically with the names of the linked tags, but that would require a consultant.

You can use soprotocol: links to open stuff from SuperOffice using a navigator button, if you want to open something outside SuperOffice in the same window, that is not possible.   

Is there any way for me to create a Web GUI that is visible as a navigator button, that changes the url of the current window? The default behaviour is to navigate to the specified url in a new window, but I would like to change my current one instead. 

Hi Betina, Also note that in the Admin client we have a setting for which user "Roles" are allowed to add new tags directly in the user interface, without using the Admin client (Settings & Maintenance). You may want to restrict access for standard users to be able to create new tags on their own directly in the user interface. Maybe users should only be able to suggest new types of Tags, and then an system administrator creates the new Tags directly in the list...