How to add Quote format template to a quote

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Hi!

New to working with Quotes and trying to get it to work to send my first test quote, but I am stuck: 

I am (desperately!) trying to add a quote format template to a quote I want to send/publish.

I have got everything set  up including the actual quote template, but when I click the SEND button to open the send popup-window, I am missing a value from the quote format dropdown:

I have searched far and wide in the forums, user guides and documentation and I cannot find anywhere which shows you how to add/edit/maintain this kind of template.

The closest I get is to a mention of its existence:

under this section: https://devnet.superoffice.com/en/admin/lists/learn/sale-type.html

Any help is greatly appreciated!

 

Best Regards,

Henrik

21. Feb. 2024 | 07:32 PM

Alle Antworten (4)

Hi, Henrik!

Glad you are reaching out. 

Can you check that you have a tempale that is marked  as "qoute details"?

If the above option did not help, then can you try to turn on headings and make sure the template you are looking for is marked visible for all usergroups?

22. Feb. 2024 | 06:12 AM
Hi Samuel,
Thank you for your reply. It was the first suggestion: I needed to set the Quote Document Type to '...details' instead.

Thank you so much :-)

Best Regards,
Henrik
22. Feb. 2024 | 06:25 AM

Hi Henrik, 

thank you for your question. Please take a look at these two FAQs:

How do I create a quote document and e-mail templates in SuperOffice CRM?

WHAT ARE THE DIFFERENT TYPES OF QUOTE DOCUMENT TEMPLATES AND WHEN ARE THEY USED IN SUPEROFFICE CRM?

Hope that you'll find the answers there!

Best regards, Giedre

22. Feb. 2024 | 06:13 AM
Hi Giedre,
Thank you so much for your suggested reading - I will go check them out. Still lots to explore regarding Quote.

Best Regards,
Henrik
22. Feb. 2024 | 06:26 AM

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