Support & frequently asked questions

Hi SuperOffice Support, I’m reaching out regarding an issue with a mailing I’m preparing in SuperOffice. It’s an invitation to a webinar, and I’ve used the same process several times before without any problems. The reader registers by filling out a webform, which then shows a "Thank you for your registration" message on screen, as expected. However, the confirmation email that should be sent to the address provided in the form is not being delivered. I’ve checked that the form and confirmation settings are the same as previous campaigns, but the confirmation email isn’t arriving – not even in the spam folder. Could you please help me understand what might be going wrong or if something has changed in how email confirmations are handled? Thanks in advance, //Åsa

Hi Gerard At the same time you should remove 'Store Bededag' on 16th of May. That was removed last year. Lovforslag om afskaffelse store bededag er vedtaget i Folketinget - Regeringen.dk  

Awesome 😀