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  • Antwortete auf Negative Condition in Email-Filter in Setting up and administrating Service

    Hi Vidar, thanks. This helps me. just, my both Conditions (from: and ^from:) are for Emails which contains in Email-Header, but it says, the second search field will search the subject instead of the message header.

    11. Sept. 2025 | 09:08 PM
  • Antwortete auf Mass change project numbers in Core CRM features

    Hi Terje, You can use a  Bulk Update operation. WARNING: THIS IS A VERY POWERFUL TOOL The user performing Bulk Update MUST HAVE the " Allow bulk update " Functional Right.  One can perform Bulk Update on entire selections: One can also perform Bulk Update on a subset of items in any archive (selection of rows in a table). Recommend you test this way on ONE ROW AT A TIME .   In the Bulk Update dialog, select the Project Number field and configure the Action for RegEx.   After completion, you will see all project Numbers field values changed.   Remember, this is a very powerful tool!!! Best regards.  

    11. Sept. 2025 | 01:00 PM
  • Antwortete auf Global preference changed after update to 11.3 in Service management

    We have now tried with multiple tenants, 10+, to reproduce this behaviour but in all our tests where the preference was set to "Yes" in 11.2 and then upgraded to 11.3, the preference was still set to "Yes". By default this value is always No.

    3. Sept. 2025 | 02:49 PM

Aktive Foren

  • Tony Yates Core CRM features 09.11.2025 mode_comment 204
  • Jianchun You Setting up and administrating Service 09.11.2025 mode_comment 170
  • Simen Mostuen Iversen Marketing management 09.01.2025 mode_comment 43

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