Support & frequently asked questions

How to enable EventLog logging for Replication The Replication Client is configured to log to the Windows Event Viewer *by default* when running on a Windows operating system. Here is how it works and how you can further configure it: Where to find the logs By default, the client writes logs to: *Event Viewer* -> *Windows Logs* -> Application The *Source* will typically be `SuperOffice Replication Client` (or `.NET Runtime` for low-level crash events). This is especially useful when you have installed the client as a background service using the `Replication.Client.exe install` command. How to configure log levels (Verbosity) You can control what gets logged to the Event Viewer by modifying the `Logging` section in your `appsettings.json` file. To specifically configure the Event Log separately from the Console output, you can add an `EventLog` section like this: { "Logging": { "EventLog": { "LogLevel": { "Default": "Information", "Microsoft": "Warning", "Microsoft.Hosting.Lifetime": "Information" } }, "LogLevel": { "Default": "Information" } }, "ReplicationClient": { // ... rest of your config } }   Default: "Information": Logs general progress, start/stop events, and errors. Default: "Warning": Only logs warnings, errors, and critical failures (good for reducing noise).

Hey,  I am trying to generate quote/order confirmation documents using CRMScript. I just can't seem to format the dates correctly. A code snippet of the document generation: NSQuotePublishDocuments saveQuoteDocs(Integer quoteVersionId, Bool isOrderConfirmation){ NSQuoteAgent qa; DateTime timeNow = getCurrentDateTime(); DateTime expiryDate = getCurrentDateTime().addDay(expiryDateDays); DateTime followupDate = getCurrentDateTime().addDay(followUpDateDays); followupDate.addHour(followUpDateHours); NSQuoteEntity qEntity = qa.GetQuoteEntityFromSaleId(ed.getInputValue("ActiveSaleId").toInteger()); qEntity.SetPreferredEmailCulture(quoteCulture); qa.SaveQuoteEntity(qEntity); NSQuotePublishDocuments docs; if(isOrderConfirmation) { docs = qa.GenerateQuoteDocuments(quoteVersionId, orderTemplateEmailId, true, getOrderDocTmplId(), true, orderSubjectTextEmail); } else { qa.SendQuoteVersion(quoteVersionId, expiryDate, followupDate, followUpText, quoteCulture); docs = qa.GenerateQuoteDocuments(quoteVersionId, quoteTemplateEmailId, true, getQuoteDocTmplId(), true, quoteSubjectTextEmail); } return docs; } If saveQuoteDocs should generate an orderconfirmation, the following line has also been executed: qAgent.PlaceOrder(qAlternative.GetQuoteAlternativeId(), markAsSold, poNum, orderComment, culture); The code generates a document and substitutes all of the template variables like it should, except for the dates. No matter what i try, dates remain on the MM/dd/yyyy format. I need it to be on a danish format (dd-MM-yyyy).  I have tried passing both "da", "DA", "da-DK", "DK", "dk" and "" as the culture argument to the PlaceOrder and SendQuoteVersion functions. I have tried adding the mergefield "Culture:da-DK" to the template itself as well. I noticed during testing, that the mergefield "Culture:" actually succeded in changing the format of numbers like the salesprice of a quoteline (e.g "Culture:en-US" = 1,234.20 ... "Culture:da-DK" = 1.234,20) , yet dates like {sdat}, {sada} remain unchanged.  If i use the normal quote dialog option of "show confirmation" through the ui to generate the document, everything works correctly.   I might very well have overlooked something obvious, and if so... Please enlighten me! I am running out of ideas. Help is very much appreciated :D

Hi I have added a macro trigger that sets a date/time field on Request table. It works nicely, but when displaying the field in a table, the time shows an hour off. Can it be a problem with daylight savings? Is there a way to fix this? Snorre     I