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Latest Forum Posts

  • Gepostet Conditional field pilot in Conditional fields

    Hi everyone,   Thank you for taking your time to test out Conditional fields in our web forms.  We are currently preparing the feature for release.  I will keep you updated in this forum and let you know as soon as the feature is available in your SuperOffice enviornment and ready for testing. If you have feedback, please share it in this forum or send an email to pilot@superoffice.com   Feel free to reach out if you have any questions.

    1 h, 6 m vor | 08:02 AM
  • Antwortete auf StrippedValue removed in verson 12.0 in SuperOffice add-ons

    Registered as a bug: https://community.superoffice.com/en/product-releases/bugs-wishes/product-issue/?bid=109397&azure=1

    5. Juni 2026 | 09:01 AM
  • Gepostet get created time with Timezone for Message in Service Module? in Settings and maintenance

    Hi, We need Setting or Solution in Service Module for our Groups with HQ in Bremen and diff. international Support Teams in Far East, working together on the SO Ticket system for our global End user,  now the Support Teams in Singapore need the created Time of Message should be their local SG time plus the used Time Zone setting for their User group or their Category; in SO Database is only our initial configured local Time in Bremen saved, that’s not enough.   

    22. Mai 2026 | 02:25 PM

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