Support & frequently asked questions

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report_problem Nieuwe beveiligingseisen voor SuperOffice for Outlook

De SuperOffice Ribbon wordt niet weergegeven in Outlook. Hoe kan ik dit oplossen?

Ik kan sommige vervolgactiviteiten niet zien in het Activiteiten tabblad in SuperOffice. Hoe kan ik dit oplossen?

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Wat kan ik doen als e-mails en documenten uit SuperOffice niet meer geopend worden met Microsoft Office-programma's?

Hoe markeer ik een gebruiker als voormalige werknemer in SuperOffice CRM?

Hoe kan ik de SuperOffice for Outlook-invoegtoepassing downloaden en gebruiken?

Waarom worden e-mails verzonden vanuit SuperOffice Service of Marketing soms teruggestuurd?

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Latest Forum Posts

Mikael Månsson
Staff

Antwoord aan Global preference changed after update to 11.3 in Service management

We have now tried with multiple tenants, 10+, to reproduce this behaviour but in all our tests where the preference was set to "Yes" in 11.2 and then upgraded to 11.3, the preference was still set to "Yes". By default this value is always No.
3 sep 2025 | 02:49 p.m.
Simen Mostuen Iversen
Staff

Antwoord aan Form results Onknown in Marketing management

Hi, do you have any scripts being run in the "Actions" part of the forms? You could report this to support, then they could possible see if there's any error messages in the logs that could explain the behaviour.
1 sep 2025 | 06:26 a.m.
Richard Hacker
Partner

Antwoord aan Sale Stage and Multi Language in Core CRM features

Hi Tony, Many thanks for clarifying, I've tested and it is all working as expected. Cheers Rich
21 aug 2025 | 01:16 p.m.

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Actieve Forums

Service management
Let's talk about request / ticket management, automation and knowledge base management in SuperOffice Service.
09-03-2025 mode_comment 218
Core CRM features
Let's talk about contact management, privacy features, diary, document management, find and selection features, email and office integration tools that support personal productivity.
08-21-2025 mode_comment 202
Marketing management
Let's talk about customer segmentation (selections), communication campaigns (mailings), tracking marketing results.
09-01-2025 mode_comment 43

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