Hello, SuperOffice developers!
We are excited to announce a new feature in the SuperOffice Developer Portal that will help you troubleshoot and fix any issues with your online integrations and applications. The feature is called **Failures** and it is documented at https://docs.superoffice.com/en/developer-portal/howto/failures.html.
The Failures feature allows you to view and analyze general application exceptions, and drill down into exceptions from Inbound requests.
The Failed Outbound Requests tab is reserved for requests sent from SuperOffice to your applications, such as Quote/ERPSync calls and webhooks, but this part of the feature is still a work in progress (awaiting on more logging capabilities).
To access the Failures feature, you need to sign in to the Developer Portal and select your app from the list of your apps. Then, click on the Failures tab on the left side of the app page. You will see a table with all the failed requests for your app in the last 30 minutes. You can click on any row to see more details about the failure. You can also use the filters on the top of the table to select the correct environment, and time range to narrow down the results.
The Failures feature is available for all apps that use SuperOffice Online APIs.We hope that this feature will help you develop better apps for SuperOffice CRM Online and provide a better experience for your customers. If you have any feedback or questions about this feature, please let us know here in the forums or contact appdev@superoffice.com.
Thank you for using SuperOffice Developer Portal!