We would like to inform you of an upcoming change to the public IP addresses used for outgoing Internet access in our CRM Online environments. This change will impact customers and partners who utilize IP restrictions for their database mirroring endpoints. While the exact date has not been set, we are currently considering August for this change. We will provide further details and send out an email notification once the date is confirmed. Thank you for your attention to this matter.

The partnersites in SOD are planned to be updated to Release 11.2 Monday 9.june in the morning. The version is still under development, so the sites will be updated when there are any changes. Version 11 is a major upgrade, but most changes are technical and "under the hood".  Version 11.2 can be sidegraded to version 10.5.5 if needed, even if there are new/changed functionality. FeatureToggle "ReplyTools" must then be turned off. Version 11.2 is planned released to the first customers 9.june. Featuretoggles turned on for the PartnerSites for 11.2 is the same as for 10.5.5: NewServiceRequest, LiveRequestUI, HugoAiGpt, HugoAiIframe, HugoAIChat, HugoAISummarize, CustomObjectsv1, CustomObjectsV2, BoardView, ReplyTools

Hello friends!  We  will not publish the following packages before the v11 onsite release . SuperOffice.ContinuousDatabase SuperOffice.NetServer.Core SuperOffice.NetServer.Services SuperOffice.QuoteConnector SuperOffice.Crm.Web The v10.x.x SuperOffice.NetServer.Services proxy client, for remote SOAP web services, is compatible with v11 online web services. We still recommend people still using this package to migrate and use the SuperOffice.WebApi nuget package.  While we continue to publish the SuperOffice.WebApi nuget and @superoffice/webapi npm packages for each release, onsite and online. Questions and comments are welcome! Best regards.

The SuperOffice crossmessaging capability is great for sending navigation commands (SoProtocol) to the web client, or issuing an openDocument command, from an iFrame. As we move forward towards version 12, that's not going to change. One of the primary goals for v12 to is to run completely on .NET 8 (or higher), eliminating all dependencies on anything running .NET Framework 4.8 code. The current cross messaging command ajaxMethod depends on legacy code in .NET Framework context, and that means all ajaxMethod commands will cease to function in v12.  Are you using it? If so, please reach out (sdk@superoffice.com) and let us know. We will help you figure out how to instrument the same functionality without the ajaxMethod command.  Best regards!

The partnersites in SOD are planned to be updated to Release 11.1 Monday 19.may in the morning. The version is still under development, so the sites will be updated when there are any changes. Version 11 is a major upgrade, but changes are technical and "under the hood". So API's, featuretoggles, functionality should all be the same. Version 11.1 can be sidegraded to version 10.5.5 if needed. Version 11.1 is planned released to the first customers 27.May. Featuretoggles turned on for the PartnerSites for 11.0 is the same as for 10.5.5: NewServiceRequest, LiveRequestUI, HugoAiGpt, HugoAiIframe, HugoAIChat, HugoAISummarize, CustomObjectsv1, CustomObjectsV2, BoardView

Hello Everyone, We are excited to announce a new Developer portal release! You can find more information and details about the new release by navigating to this page . Feel free to share your feedback with us!  

Is there any way to simply get an attachment from the attachment db table and convert it to a CRM document that can be added to a sale, contact etc etc? Like, in a imaginary scenario I wish for a like createCRMDocumentEntityFromAttachmentId(1) method or function? Or just any other way to solve it without having to parse the document from the attachment body to a CRM Document. 

The partnersites in SOD are planned to be updated to Release 11.0 Friday 9.May in the morning. The version is still under development, so the sites will be updated when there are any changes. Version 11 is a major upgrade, but changes are technical and "under the hood". So API's, featuretoggles, functionality should all be the same. Version 11.0 can be sidegraded to version 10.5.5 if needed. It will only be released to a few partnersites in production. Version 11.1 is planned released to the first customers 27.May. Featuretoggles turned on for the PartnerSites for 11.0 is the same as for 10.5.5: NewServiceRequest, LiveRequestUI, HugoAiGpt, HugoAiIframe, HugoAIChat, HugoAISummarize, CustomObjectsv1, CustomObjectsV2, BoardView

Hi! We have experienced 3 customers with custom screens where the scrollbar is missing after they got the new UX. Is this a bug?    We know how to fix it, but is this something that should be fixed in the system? We need to add this; <style>   #HtmlPage_rightDiv {     overflow: scroll !important;   } </style>

The partnersites in SOD are planned to be updated to Release 10.5.5 monday morning. The version is still under development, so the sites will be updated when there are any changes. Featuretoggles turned on for the PartnerSites for 10.5.5 are: NewServiceRequest, LiveRequestUI, HugoAiGpt, HugoAiIframe, HugoAIChat, HugoAISummarize, CustomObjectsv1, CustomObjectsV2, BoardView