Hi,
how can I rename the Label of Standart-Fields in new Service Module? In Layout designer I don't find this Possibility.
Thanks!
Alle Svar (8)
Hi,
This is currently not possible, and if you need to change label this is controlled by extra field definition.
/Michel
Hi Michel,
Extra field definition is Rename for Extra Fields,
i need to rename our Standart fields like Tickte Onwer, Ticket contact...
But Thanks for your Feedbacks.
By the way, another problem in new Service Module is to define limited List as it is possible in old Service Module with "Screen", I have posted in another Threads: https://community.superoffice.com/en/forums/user-forums/service-management/limited-lists-in-new-service-module. It Looks SuperOffice currently has no Focus on this.
Jianchun
Hi Jianchun,
Regarding limited lists - I suggest you take a look at all the interesting new features "Triggered dialogs" can offer.
Link: https://docs.superoffice.com/en/automation/crmscript/tutorials/using-dialogs-in-triggers.html
This can be a great alternative to guide the user in a structured path where you filter in a "step by step" guidance to also create a filtered result. Triggered dialogs can be used directly in a "button"-element or in the "save-trigger" on a request for example.
With triggered dialogs, is there a way we can have a field that uses a SearcEngine as a lookup for some standard entities or even listing up filtered values from and extratable ? I find the example with a numerical input a little too simple. Has anyone here used it for some more logic than shown in the example ?
Hi Ummair,
Have you looked at the addList option, and use an MDO list to populate a list of options
https://docs.superoffice.com/en/automation/crmscript/reference/CRMSCript.Native.EventDataDialogDefinition.html#CRMScript_Native_EventDataDialogDefinition_addList_String_String_String_Integer_
There are a few overloads, so give that a try.
Best regards.