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Area for subscribing to announcements, and general topics not specific to API and products.

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Notice: Urgent Information for SuperOffice Onsite 10.2.9 WCF API Users

We have identified a critical issue within the SuperOffice 10.2.9 WCF API (Onsite) that is leading to data corruption in appointments, specifically Bug 53654. This problem has notably impacted Nebula Synchronizer. Our team is diligently working on a Hotfix for the 10.2.9 Onsite version to address this issue promptly. We are targeting to release the hotfix within the upcoming week. As a precautionary measure, we have temporarily removed the download link from the "Release Details" section of 10.2.9 Onsite Once the Hotfix is ready, we will promptly update the download section with the corrected version. So far we have only seen customer been affected when using this combination: SuperOffice 10.2.9 IB Synchronizer Nebula What triggers the issue: modifying a synced appointments content, ie.: in Outlook. - It appears that this issue does not affect any appointments that have not been edited. The observed outcome when issue occurs on an appointment: 'Date' being incorrectly set to year 17XX in SuperOffice 'Type' field becoming blank in SuperOffice 'Content' field being cleared in SuperOffice We are actively monitoring the situation and will provide timely updates on our progress here. Thank you for your understanding and patience as we work to resolve this issue swiftly.
Frode Berntsen
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1. mar. 2024 | 03.07 PM
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So what exactly triggers this in bug in the API? changing a combination of fields at once? changing the description containing specific text fragments?
by David Hollegien
1. mar. 2024 | 04.40 PM
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Partnersites In SOD - Update To Version 10.3.3

The partnersites in SOD are updated to Release 10.3.3 since this morning. The version is still under development, so the sites will be updated ever day when there are any changes, until the release is out.
Helene Frenning Hansen
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1. mar. 2024 | 08.01 AM
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Partnersites In SOD - Update To Version 10.3.2

The partnersites in SOD are updated to Release 10.3.2 since monday morning. The version is still under development, so the sites will be updated ever day when there are any changes, until the release is out. Today tuesday 13.february the sites will be upgraded around 15.00, due to some ekstra testing we need to do.
Helene Frenning Hansen
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13. feb. 2024 | 10.58 AM
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New Release - Developer Portal 1.18

Hello, Everyone,  We are super excited to announce a new Developer Portal release for all of you! You can find more information by navigating to this blog post .
Chamal Asela Perera
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2. feb. 2024 | 12.29 PM
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Azure - SOD tenants

Effective February 5th, all new partner tenants in our development environment at SOD.superoffice.com will be provisioned on Azure. We are pleased to offer you the option of provisioning a new tenant or moving one of your existing tenants. To get started, please visit this link: https://online2.superoffice.com/Cust1990/CS/scripts/customer.fcgi?action=formFrame&formId=F-ksDUCSRV
Margrethe Romnes
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31. jan. 2024 | 10.02 AM
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Wow, you're fast 😃
by Margrethe Romnes
31. jan. 2024 | 10.21 AM
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Partnersites in SOD - update to version 10.3.1

The partnersites in SOD will be updated to Release 10.3.1 sunday evening 20.15..  The version is still under development, so the sites will be updated ever day when there are any changes, until the release is out.
Helene Frenning Hansen
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14. jan. 2024 | 07.06 PM
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Breaking changes : CRMScript - Removing obsolete class DBWrite

The obsolete class "DBWrite" will be removed from version 10.3.1. Make sure you are not using this class, else the script will start to fail.
Michel Krohn-Dale
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9. jan. 2024 | 08.15 AM
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New Release - Developer Portal 1.17

Hello, Everyone,   We are super excited to announce the Developer Portal for all of you! You can find more information by navigating to this blog post .  
Chamal Asela Perera
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15. dec. 2023 | 12.13 PM
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Partnersites in SOD - update to version 10.2.11

The partnersites in SOD will be updated to Release 10.2.11 monday morning around 06.00.  The version is still under development, so the sites will be updated ever day when there are any changes, until the release is out.
Helene Frenning Hansen
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24. nov. 2023 | 02.49 PM
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This has been solved now, due to another feature toggle being active our tenant was not being auto-upgraded.
by David Hollegien
29. nov. 2023 | 10.03 AM
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Breaking Changes... API URLs for online tenants

In the worst-case scenario, an application may have hardcoded a tenant API URL as "https://online.superoffice.com/[Cust00000]/api/v1," which may currently be functional. However, we have consistently advised developers to use either the WebApi_Url or NetServer_Url, which are issued as claims in the OpenID Connect id_token. In light of upcoming infrastructure changes aimed at improving load balancing and performance, the API URLs for online tenants are becoming more dynamic. The plan is to remove the API URL claims from the id_token and now are recommending all applications use the state URL to retrieve a tenant's API URL. The state URL follows the format: https://[environment].superoffice.com/api/state/[Cust00000] Here, the "environment" parameter is set to either " sod ," " qaonline ," or " online ," representing development, stage, or production environment, respectively. The "Cust00000" parameter is the unique identifier for the tenant. How often should applications check the state URL for changes? API URLs will typically be invalided during the evening during maintenance, which is posted on status.superoffice.com, however it may also depend on how much traffic an API endpoint receives. For more information, please refer to the documentation available at: https://docs.superoffice.com/en/developer-portal/best-practices/tenant-status/index.html We plan to enable these changes in the SOD environment moving forward. This will allow you to test your applications' resiliency and ensure it continues to function and operate before pushing any required changes to production. We expect to roll out these changes to production on November 17th . Question and/or comments are welcome.
Tony Yates
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11. apr. 2023 | 10.51 AM
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Latest status is that this will be implemented in production on Friday this week! Meaning November 17th after 22.00. If you get Http status code 421 in production after this date, then make sure you check the tenant status page to see which public endpoint the customer is located on. https://online.superoffice.com/api/state/Cust 12345 like in my example here Cust6647 is currently on online3

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by tony@superoffice.com
13. nov. 2023 | 01.51 PM