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Latest Forum Posts
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When searching in Mobile CRM there is only one search field. When searching for companys it works fine. But searching for persons by first name or last name will almost fail - not every time. The freetext search is enabled and updated (or renewed ) last night. And we have a setting: Search single-word search operator/Multi-word search operator = contains. Not sure - but if we switched this setting to Starts with - it looks to work better. Is there a recommodation for this?
1 t, 4 m siden | 06.54 PM -
We found the reason with SuperOffie Support (Thank you Karolina) In the current version only https protocol is supported. We used in the past mainly http protocol, because they only connect over VPN what is secured. We have https enabled as well, but the issue is simply, that some of the certificates had a longer validation time - lets say two years. But the IOS devices only accept certificates having a maximum validation time less then 398 days. So we renewed the certificates following the 398 days rules and it is working now.
1 t, 39 m siden | 06.20 PM -
Hi, I have created new Profile for Tickets Header in CS old Service Modul. How could I asign this to other Usergroup or User then default, so that only this group has this View. By the Way, is possible to define separated Email-Tag for other Usergroup or Ticket Category? Thanks!
6 t, 51 m siden | 01.08 PM
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