Hi Everyone, I am trying to figure out whether I can get information out of SuperOffice API when for instance users merge a Person into another Person. Ideally, I would listen for merge events in the webhook, but that doesn't seem to be an option. Does anyone have any knowledge of this or alternative ideas as to how I might achieve this information?   Best Regards, Henrik

I'm trying to up- and downloading documents using crm-script in Customer Portal. The files are big. 50-150 MB. I'm using "printBinary" when I'm downloading. And  "decodeBase64AsStream(base64)" and  "documentAgent.SetDocumentStream(....)" for creating document.   When it's above 50 MB I get " Script is taking too much memory" Is it possible to change the memory limit for a given tentant Id?    

Hi,  I´m currentlly trying to notify a user in the system when a new ticket has been created and assigned to the user with the Notify class and it´s ticket related functions.  However i don´t get any notifications when i try to use the functions "SendNewTicket/SendNewTicketMessage" which i would like to have since they automatically include the link to the ticket. I receive notifications when i use the function "SendCustomMessage".  I have set up my user to a new category where the requests should be handed out so my user becomes the owner directly, but the notification is not appearing.  Is there something i´m missing in order for this to work? (I have checked out an older forum post regarding this problem but the fixes from that one doesn´t seem to work here.) Thanks in advance Fredrik

Hi, we're trying to work with data returned form an API endpoint from our ERP system. The data is returned by the HTTP post as JSON that is compressed with GZIP. Is there any way to deflate this data within CRM script? Thanks in advance.

Hey, I set up a new simple webhook, to just throw something at https://webhook-test.com/ and see what sticks It fired the original "I've been created" message: But nothing but silence ever since. The webhook is active, and from what I can see, correct. But no matter if I change the name, department, category on a contact/company or create a brand new one - nothing but silence from the webhook. Name: Webhook test for when contact is changed or created from service ID: 73 State: 1 Secret: TargetUrl: https://webhook-test.com/d**************************************8 Registered By: BK Registered Date: 2025-07-22 15:58:58 Updated By: Updated Date: Type: webhook Events: - contact.changed - contact.created The webhook was created using CRMScript Rest API: String targetUrl = "https://webhook-test.com/d**************************************8"; NSWebhookAgent webhookAgent; NSWebhook webhook = webhookAgent.CreateDefaultWebhook(); String[] events = String("contact.changed, contact.created").split(","); webhook.SetEvents(events); webhook.SetName("Webhook test for when contact is changed or created from service"); webhook.SetType("webhook"); webhook.SetTargetUrl(targetUrl); webhook = webhookAgent.SaveWebhook(webhook); printLine("Webhook succeeded with ID: " + webhook.GetWebhookId().toString());   I don't see any reason for this not to work. The type could be invalid. In the documentation the examples used crmscript and linking it up to a inlcudename in targetUrl. But since the initial test message went through. I think the webhook-test.com url in targetUrl and type "webhook" is working. Any ideas?     

Hello! I am writing a script that creates a follow-up a few days after specific emails are archived. But I realised that archiving an email is not detected by triggers or by webhooks. I tried reading through a few forum entries, and found that some people use the "MailLink Document Archived command" preference as a trigger, but I don't understand how to use it. In the pop-up that comes up when I try to add a preference, I am able to link to a command. Should I just add the doScript-link from my CRMScript there to use it as a trigger, or how does it work? Or should I use something else as a trigger for when my email is archived, that allows me to run a CRM-script?

Hello! I want to change my outbox for an autoreply to a new forms answer (it creates a ticket). But, nothing is working! Right now, the auto-reply comes from an email that looks like "name_15@companyname.suocrm.eu", even though we have specified in the Address for the mailboxes that it sould come from "Name@companyname.com" in the "Mailboxes" tab in the request settings.  My thought was to either change the filter address for the ticket, change the "outbox.from" value in a outbox trigger, or send an email manually, but when using some sort of the variation of setValue("from","name@companyname.com") or setOutputValue("outbox.from","name@companyname.com"), the email is not revieved. In the outbox, it states that the email is sent, but it is not recieved on the other side.  Anyone have an idea on how to fix this?