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I have a webpanel on ticket that works fine, but in Mobile CRM the ticket id sent in to the webpanel is '0'. The URL to the webpanel is 

    /CS/scripts/blogic.fcgi?_sf=&action=doScript&includeId=showPanel&entryId=<tiid>&__ticket.id=<tiid>

And when I copy the URL in Mobile CRM <tiid> is replaced with 0.

Is this a bug?

7. okt. 2025 | 06.43 AM

Alle Svar (1)

Hi, this seems to be a Bug - thanks for reporting. 
We have logged an issue for this: You can choose to Follow the bug if you log in to Community and click "Follow". Then you will be notified when it is fixed.

https://community.superoffice.com/en/product-releases/bugs-wishes/product-issue/?bid=83790&azure=1

 

Regards

Mobile Team

 

17 t, 15 m siden | 06.26 AM
The bug id itself is: 83790
17 t, 14 m siden | 06.27 AM

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