Webhooks missing in Online the last week?

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Hi,

we've had a few cases now for different customers where we are using webhooks to detect changes in SuperOffice, where the webhooks have stopped working. Actually it seems like the entire webhook definition has been deleted.

In the case I'm troubleshooting right now it seems like webhooks were removed on 7th feb, the day Online was down all day.

Has anyone else had issues with webhooks the last week?

15. feb. 2024 | 12.55 PM

Alle Svar (4)

We have had a few issues with them a few weeks ago especially with CRMScript one's where suddenly the CRMScript stops being triggered, but most webhooks issue we see are solved the next day when application pools are recyled (i suspected some caching issues are in play especially in combination with API cluster).

Never have seen that the whole webhook definition is deleted though. Only seen them going to Stopped state or not being triggered.

15. feb. 2024 | 05.36 PM

We are having problems with this now.

A customer has three environments
Dev: 10.3.5
Test: 10.3.5

Prod: 10.3.4

In dev & test all Webhooks has been removed and you can't create new ones, just gives an error that targetUrl (crmscript) doesn't reply with Success.
Can't find any way to return success to recreate them

3. maj 2024 | 06.30 AM
Hi Hampus, last night at around 22.00 all test / dev environments in production was upgraded to 10.3.5 Hotfix 2 which should have resolved this issue. If you tested to create new webhooks yesterday it would have failed like what you describe. Today, with Release_10.3.5_2024.04.30-02 this should work. If not, please contact me at appdev@superoffice.com and include CustId so I can check logs.
3. maj 2024 | 08.20 AM
As Margrethe said it seems to be working now. All the previous webhooks returned and started working again.
Thanks
3. maj 2024 | 09.24 AM

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