Export ticket content to Excel

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How can I export tickets to Excel, including the ticket messages? I want to do an analysis of all support ticket for a period.

I have tried exporting tickets by using selections. I get all the metadata, name, user, time, hashtags etc, but is see no way to include the content of the tickets.

Is there any way I can export tickets with contents?


11. juli 2024 | 08:41 fm

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