We have packed this release with fresh new feature updates to help you deliver smarter service, stay efficient, and keep your work crystal clear.
Find out about the following in 11.4:
- Board view for requests
- Service: creating requests directly from contacts
- Mobile CRM revamp
- ConnectERP: Tripletex
- Appstore highlights
Let’s take a closer look!
Visualize your work with Board view for requests
Tired of endless lists? The new Board view in Selections lets you manage requests in a clear, visual layout. Sort and group them by status, priority, type, or owner, and move requests between columns with a simple drag-and-drop.
Open previews or edit requests directly from the board so you can reply to customers or leave internal notes without losing your overview.
Create requests instantly from a contact
No need to break your flow when a customer shares an issue. Just right-click on the contact, select Create request, add details, and save. Your service team will be alerted right away.
This shortcut is available anywhere contacts are listed; whether in sales stakeholders, project members, or the company/contact tabs in Selections.
Video meetings on the go
Mobile CRM now makes it easier to stay connected wherever you are. With a few taps, generate a video meeting link and invite participants directly from your phone.
Tripletex has entered the building!
Tripletex is the latest ERP system to connect with SuperOffice. This integration helps ensure your CRM and ERP data stay perfectly aligned, opening the door to new efficiency gains and revenue opportunities. But this is not all, more ERP connections are on the way!
What's new in the App Store?
The acquisition of i-Centrum has unlocked a set of powerful new apps to boost productivity and tailor SuperOffice to your business. Here are some highlights you can start using today:
- Book my calendar: Let customers book time directly in your SuperOffice CRM calendar for hassle-free scheduling.
- Contract manager: Keep track of all contracts with smart management tools and automated reminders.
- Activity board: Gain better control of projects with a built-in Kanban board inside SuperOffice.
- Map4you Pro: Visualize CRM data on Google Maps for smarter territory planning and customer insights.
Need another integration with SuperOffice CRM? Check out the SuperOffice App Store.