Hi,
I have added a custom object, and I wanted web hooks to fire on this custom object when a record is edited, even if records are updated using the SuperOffice Bulk Update routine. I assumed that I would need the "Enable batch webhook in Service" option ticked to allow this, but it seems that my web hook runs when using SuperOffice Bulk Update to update these records, without this option being ticked.
With this in mind, what does ticking this option actually do?
Many thanks,
Trevor
Allt Svar (2)
It's for enabling sending webhooks when you do bulk updates through the 'old' service module, with these options:
The reason it is a toggle is that CS does not use NetServer to update these records, and will have to hit NetServer to trigger the webhook signal, which is a performance hit. (for the same reason, when modifying custom object records using CRMScripts ExtraTable, you need to explictly enable that it signals the webhooks).
Hi David,
That is perfect, thank you for clarifying this, I probably will not need to enable this for this site (as I don't want to create any unnecessary performance hits), and this customer does not have access to the old service module, and we are not updating the records via a CRMScript.
Thanks again for your help on this.
Trevor