Support & frequently asked questions

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Common support topics

report_problem Nye sikkerhedskrav til SuperOffice for Outlook

Hvad skal jeg gøre, når SuperOffice add-in ikke vises i Outlook?

Hvad gør jeg, hvis der er nogle aktiviteter, som jeg ikke kan se på Aktivitetesfanen?

comments_disabled

Hvad kan jeg gøre, når e-mails og dokumenter fra SuperOffice CRM ikke længere åbnes med Microsoft Office programmer?

Hvordan sætter jeg en bruger som tidligere ansat i SuperOffice CRM?

Hvordan får jeg SuperOffice for Oulook Add-in og kommer i gang med at bruge det?

Hvorfor bouncer nogle af de email-svar, som er sendt fra SuperOffice Service og Marketing?

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Latest Forum Posts

FR

Fabrice Reithinger

Svar til Trigger after save projectmember by delete i Sales management

Hi, thanks for your answer
10. jan. 2025 | 10.36 AM
David Hollegien
Partner

Svar til Tags in export i Service management

This is a bug, see: Export to Excel - "Service Tags" are not exported properly and Tag IDs exported to MS Excel shown in column as number not text Sadly, there is no easy workaround available. Only solution here would be to create a custom field on the request and fill that automatically with the names of the linked tags, but that would require a consultant.
10. jan. 2025 | 10.16 AM
David Hollegien
Partner

Svar til Navigation button - Change url of current window i Settings and maintenance

You can use soprotocol: links to open stuff from SuperOffice using a navigator button, if you want to open something outside SuperOffice in the same window, that is not possible.
10. jan. 2025 | 10.05 AM

Aktive fora

Service management
Let's talk about request / ticket management, automation and knowledge base management in SuperOffice Service.
01.10.2025 mode_comment 202
Setting up and administrating Service
Let's talk about setting up and administrating request management and knowledge base in SuperOffice Service.
12.19.2024 mode_comment 154
FR
Sales management
Let's talk about sales and opportunity management, sales forecasting, sales guide, sales targets and KPIs, quote management and sales documents.
01.10.2025 mode_comment 62

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