SuperOffice CRM Professionals
Experienced experts in SuperOffice CRM - those primarily responsible for the setup, configuration, maintenance of SuperOffice in an organization, as well as those responsible for the implementation of applications or integrations, or provide consultancy services as to how an integration should be implemented using current industry standards.
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Latest forum posts
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Helene Frenning HansenStaff
The partnersites in SOD will be updated to Release 11.10 Friday 06.february at 06.00. The version is still under development, so the sites will be updated when there are any changes. Version 11.10 is planned released to the first customers 17.february. Featuretoggles turned on for the PartnerSites for 11.10: NewServiceRequest, HugoAiGpt, HugoAiIframe, HugoAIChat, HugoAISummarize, CopilotEnrichment(depends on HugoAI*, is now part of feature lab "AI Labs"), CustomObjectsv1, CustomObjectsV2, CustomObjectsV4, AnalyticsAmp, ReplyTools, BizCardScanner, RequestRelation, FormStyle (This featuretoggles are new and will be added to the sites after first upgrade: RequestRelation, FormStyle) (This featuretoggles are removed from code and will be removed from the sites after first upgrade: EnableDirectMicrosoftTeamsLinks )
5. feb. 2026 | 03.02 PM -
Hello SuperUsers, I have a problem with the webhook we have established in our Test environment. It has stopped firing in certain scenarios, though I don't see a pattern yet. When I perfom PATCH operations (from 'outside' the application) updating the Contact entity, the entity is updated as expected, but the webhook is not triggered. If I manually edit the same contact_id from with the application, the webhook is triggered. I have performed the same actions (PATCH operation etc.) in our Dev environment and here the webhook triggers as expected. I have checked the state of the webhook in both environments and in both cases it is 'Active'. I have tried creating a new webhook in our Test environment, but it still exhibits the same faulty behavior. Does anyone have any suggestions as to what further settings etc. I can check or how to get my webhook functioning normally again? Best Regards, Henrik
5. feb. 2026 | 07.30 AM -
Chamal Asela PereraStaff
Hello Everyone, We are excited to announce a new Developer portal release! You can find more information and details about the new release by navigating to this page. Feel free to share your feedback with us! Developer Portal Team
5. feb. 2026 | 04.59 AM -
Andy ChaneyPartner
Thanks Margrethe, changing to "online" has fixed it for us. Appreciate the support, Andy
3. feb. 2026 | 11.56 AM -
David HollegienPartner
A 11.6 hotfix has been published; https://community.superoffice.com/en/product-releases/release-notes/release-details/?release=SuperOffice_11.6
2. feb. 2026 | 12.15 PM
Technical blog posts
Developer Portal - 2.10 Release
Hello SuperOffice Developers! We’re excited to announce the first release of the year for the Developer Portal. The Developer Portal 2. 10 release focuses on performance improvements and usability enhancements across key areas of the portal. This update makes working with tenant data faster and improves the App Store and Developer portal landing pages. Highlights in t his r elease ⚡ Faster t enant d etails e xperience Tenant information now loads more smoothly as you browse, making the Tenants page feel quicker and more responsive— especially when working with larger tenant lists. 📤 Export t enants to Excel With the new Load a l l option , you can now load and export all tenant data on the Tenants page to an Excel file. This makes it easier to review, share, and work with customer information offline. 🧭 Updated Developer Portal l anding p age & App Store The Developer Portal landing page has been refreshed to align with the new brand guideline . Finally , we have addressed and resolved several bugs to ensure a smoother user experience for both Developer Portal and App Store users. Thank you for using the SuperOffice Developer Portal! Build with ❤️by Developer Portal Team
Chamal Asela PereraDeveloper Portal - 2.9 Release
Hello SuperOffice Developers! We’re excited to announce the final Developer Portal release of the year. This update brings improved dark mode visibility across several areas of the portal, delivering better readability and a more consistent visual experience. We’ve also introduced incremental, chunk-based data loading in the Partners and Applications sections, resulting in faster load times and improved responsiveness. Additionally, the log section has been refactored to offer a cleaner and more intuitive user experience. As always, security remains a top priority, and this release includes important security fixes to further strengthen the platform. What’s New Faster Data Loading for Partners & Applications In the Partners and Applications sections, we now use a chunked data loading approach , which loads data incrementally instead of all at once. This results in significantly faster load times and smoother navigation through large lists. Export list of tenants A new export option has been introduced on the Tenants page, allowing partners to download the list of tenants who have authorized one or all of the applications for any selected environment as an Excel file . The export currently includes only the rows that are loaded and visible in the grid. Refactored Log Section The log section has been refactored to provide a cleaner and more user-friendly experience. Users can now browse and interpret logs more easily and efficiently. Improved Dark Mode Visibility We have enhanced dark mode support in various parts of the Developer Portal to ensure better readability and visual comfort for users who prefer or rely on this theme. Security Fixes This release includes important security enhancements, which improve the overall security posture of the Developer Portal. As this marks our final release for the year, we’d like to take the opportunity to thank everyone for your continued feedback and support. We hope these improvements make your experience with the Developer Portal even better, and we wish you a relaxing and enjoyable time ahead. Build with ❤️by Developer Portal Team
Chamal Asela PereraDeveloper Portal - 2.6 Release
Hello, SuperOffice Developers! We’re excited to announce the release of Developer Portal 2.6! This version focuses on enhancing the user experience with the introduction of Dark Mode , providing a more personalized and accessible workspace for all users. What’s New Dark Mode Support – A new Dark Mode option has been added to improve usability, accessibility, and personalization. Users can now toggle between Light , Dark , or System Default themes to match their preferences and working environments. Theme preferences are stored per user/session, ensuring a consistent experience. All pages, components, and widgets have been styled for theme consistency. The design complies with accessibility guidelines for contrast and readability. This update enhances readability in low-light environments, reduces eye strain, and delivers a modern user interface aligned with industry standards. Additional Updates Alongside Dark Mode, we've made a framework update as well to improve the performance and reliability of the Developer Portal. Build with ❤️by Developer Portal Team
Chamal Asela PereraDeveloper Portal - 2.5 Release
Developer Portal – Community Release – 2. 5 Hello, SuperOffice Developers! We are ready to announce the release of Developer Portal 2.5! This version introduced a completely revamped permission model, providing site administrators more flexibility and control when assigning roles. What’s New Revamped Permission Model Flexible 🛠️ Role Assignment – Assign roles at a more granular level, giving admins better control over access and responsibilities. 🛠️ Simplified Management – Easier navigation and clearer definitions make managing user permissions straightforward for admins, and clearer on the profile page what roles a user is assigned . 🛠️ Improved Security – Enhanced role segregation ensures sensitive information is better protected. This new model ensures that every team member gets the right level of access—whether they’r e an ad ministrator, developer, partner or customer . Additional Updates Alongside the new permission model, we have included a number of backend improvements to ensure better performance and reliability of the Developer Portal! Made with 💚 by Developer Portal Team
Chamal Asela PereraConsultant access to customer tenants – available in the Developer Portal
Did you know that SuperOffice partners and consultants can now request temporary access to customer tenants—directly from the Developer Portal? 🔐 What Is Consultant Access? Consultant access is a secure and streamlined way for SuperOffice partners and consultants to gain temporary access to a customer’s SuperOffice tenant—without the customer needing to manually assign a user in Admin. Here’s how it works: 🔑 The access request is made as the logged-in user , identified uniquely by their SuperID key . This ensures secure and traceable access. ⚡ The request is sent instantly to the customer’s selected contact persons for approval— no manual processing by our operations team. 🕒 The customer decides how long the consultant should have access, and the system automatically assigns a temporary user plan for the approved duration. ✅ You can only request access to customers who have approved one or more of your partner apps . 👥 Managing Users in Your Partner Account Want others in your organization to see which tenants are available? You can add more users to your partner account in the Developer Portal. These users can be given read-only rights , allowing them to use the “Request Consultant Access” button under tenants without making other changes. 📺 Check out this video to see how it works: Watch on YouTube
Margrethe Romnes