SuperOffice CRM Professionals
Experienced experts in SuperOffice CRM - those primarily responsible for the setup, configuration, maintenance of SuperOffice in an organization, as well as those responsible for the implementation of applications or integrations, or provide consultancy services as to how an integration should be implemented using current industry standards.
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Shortcuts to common tools and tasks within the Technical Center.
LATEST FORUM POSTS
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Perfect, glad my input helped you to resolve the issue.
18. dec. 2024 | 01.28 PM -
Trevor SharpPartner
Hi Sverre, Thank you for your reply, hope you are well. So if I set the request to a status that has a "Track Time As" to "None" or "Externally", would that mean that the Escalation Levels would be paused, because I only want to escalate the request if the once the time spent internally reaches the time specified in the escalation event. Also does time spent "In Queue" affect the escalation levels. Many thanks, Trevor
17. dec. 2024 | 09.25 AM -
David HollegienPartner
New day, new Web tools service dependency that is not available...
17. dec. 2024 | 08.58 AM -
Helene Frenning HansenStaff
This upgrade of partnersites in SOD to 10.5.0 is postponed until tuesday 17.december.
16. dec. 2024 | 04.08 PM -
Pär PetterssonPartner
Got it working with: SuperOffice.ClientCrossMessaging.openDocument(id); The postMessage didnt do anything, i guess its because of Cors since the code is running from another domain in an webpanel on the superoffice logo. All good, thanks alot for your fast response! Regards Pär Pettersson
16. dec. 2024 | 08.33 AM
Technical blog posts
Developer Portal - 1.29 Release
🎉 Announcing final release of the year! 🎉 Hello, SuperOffice Developers! We are ready to announce the last release for this year Release Highlights Introducing the Tenants management The T enant management section is a dedicated area for managing tenants across all development environments. It provides an overview of all tenants by partners and allows you to manage various aspects of their environments. Key features include: Tenants Overview User and site license statistics Status of the tenants Request additional tenants Request consultant access Request authorization Introducing the log feature for App store managers With this release log feature has been enabled for App store managers. This allows managers to view the actions performed within the Developer Portal and App store. Additional updates As always, we’ve made a number of bug fixes and security enhancements to improve your experience. New field Ticket ID : When you request publish a ticket ID is created that will be visible in the message center . We have now made this link visible for all published apps, partner profiles and configuration . A vailable on app configuration under advanc ed . For app store information under SEO and partner app store information under versioning. Mobile menu fix Resolved an issue where admin menu options were not available on the mobile menu. Thank you for using the SuperOffice Developer Portal . Have a nice holiday season and happy new year! 🎊
Chamal Asela PereraSuperOffice’s new UI design available for integrations
Hello integration community! I’m happy to announce something special we’ve been working on behind the scenes—a sneak peek at our brand-new UI design! Yes, the wait is over: we’re releasing downloadable Figma design files of our upcoming UI to our trusted partners and ISVs months before the official product launch. This early release isn’t just a visual preview; it’s a collaborative opportunity. We know that our partners and independent software vendors (ISVs) play a crucial role in extending the SuperOffice experience, and we want to give you ample time to explore, adopt, and align with our upcoming look and feel. Our design team has worked tirelessly to create a modern, user-friendly interface that enhances usability and reflects SuperOffice’s commitment to an intuitive, efficient CRM experience. By making these Figma files available, you get the inside track on how our UI is evolving. Now, you can jump right in and start experimenting with the elements, layouts, and components that will soon define SuperOffice CRM. Why We’re Sharing Now We want you to be as excited as we are about this transformation! Early access to the Figma files means you can begin adapting your integrations and custom solutions right away, ensuring a seamless fit when the full UI launches. We’re confident that the new design will elevate the experience for both users and developers by providing a fresh, cohesive style across the SuperOffice ecosystem. What’s Included in the Figma Files Our Figma files include detailed sketches of core components, color palettes, fonts, and navigation elements. Each piece is crafted to help you envision and adapt to the new look as you integrate your features. You’ll find: Core Design Components: Preview all the essential design pieces that make up the new SuperOffice UI. Color and Typography Guides: Align with our branding for a consistent, polished appearance. Navigation Patterns: Familiarize yourself with the updated navigation flow to enhance user efficiency. How to Get Started Downloading the Figma files is easy! Simply download the files . Once unzipped, you can start reviewing the content and begin adapting your applications to match the future SuperOffice look and feel! Thank you for being part of this journey as we elevate SuperOffice CRM to a new standard. Together, let’s create the next level of CRM user experiences! Stay tuned for more updates, and happy designing!
Tony YatesDeveloper Portal – 1.27 Release
Hello, SuperOffice Developers! We are ready to announce the 1.2 7 release for the Developer Portal ! Release Highlights Improved ‘App Store Information’ and ‘Partner’ page To simplify the configuration process in the Developer Portal, we've enhanced the App Store Information section. The tabs have been reorganized to reflect the structure of the actual App Store, making it easier for users to map and update content efficiently. We've also redesigned the Partners page layout. If you manage fewer than 8 partners, you'll notice an improved design that simplifies navigation and enhances usability. Additional updates As always, we’ve made a number of bug fixes and security enhancements to improve your experience. Based on your feedback, we’ve also updated the Uninstall Application feature in the App Store: The Uninstall button will now only be visible to logged-in users who are admin users of the respective tenant. We’ve refined the text in the Uninstall Application modal to eliminate any confusion for users. Thank you for using the SuperOffice Developer Portal!
Chamal Asela PereraNew App Store functionality coming this week!
In our App Store you find all our published standard apps. When you sign in and go to Installed apps , you will see all apps that you or someone else in your company have approved access to. These are both standard apps and any custom app made for your company. Our partners and also SuperOffice support often get asked how to remove an app from the Installed apps listing. We are happy to announce that as of this week, we have simplified this process. We will publish a new version of the App Store with basic Uninstall functionality scheduled for September 25th. Clicking the new Uninstall initiates a (for now) manual process. So, when a customer clicks the Uninstall button, they get an “Are you sure?”-dialog. When the customer confirms by clicking Request uninstall a message is sent to the technical contact of the app with a copy to the customer requesting uninstall. SuperOffice AS will remove the apps authorization to this Customer ID, meaning the app will no longer appear in the Installed apps listing and the app will also no longer have access to the APIs of this customer ID. All data and any configuration added by the app will not be touched. This new functionality is part of the developer portal release version 1.26.
Margrethe RomnesDeveloper Portal - 1.25 Release
Hello SuperOffice Developers, We’re excited to announce several new features and improvements to the Developer Portal that are designed to enhance your experience and streamline your workflow. These updates not only improve functionality but also ensure a smoother and more intuitive user experience. Let’s take a closer look at what’s new in the 1.25 release. 1. Enhanced a pplication c onfiguration We've made significant improvements to the application configuration section, making it more user-friendly and intuitive. The updated interface simplifies the configuration process, allowing you to navigate and set up your applications with ease. 2. Global b anner for o ngoing i ssues Transparency is key when it comes to managing ongoing issues. With our new global banner feature, administrators can now display system-wide alerts directly within the Developer Portal and the App Store. This ensures that users are immediately informed of any ongoing issues, helping them stay aware and make informed decisions. 3. New "Contact Us" s ection We understand the importance of quick and easy access to support. That's why we’ve added a dedicated "Contact Us" section to the landing page of the Developer Portal. This new feature provides direct links to SuperOffice support and Developer Portal support. The Developer Portal support link will take you to a SuperOffice form, where you can easily request assistance and get the help you need. 4. Partner n otification on c onfiguration r ejection Communication with our partners is crucial, especially when it comes to application configurations. We’ve introduced a new feature that notifies partners when a configuration is rejected by an application manager. The rejection message now includes the specific reason, ensuring transparency and helping partners quickly address any issues . As seen by the application creator: 5. Angular v ersion u pdate Keeping security at the forefront, we’ve updated the Angular version used in the Developer Portal. This update ensures enhanced security, protecting your data and maintaining the integrity of the platform. In addition to these new features, we’ve also squashed several bugs to improve the overall experience within the Developer Portal. Our ongoing commitment to quality ensures that you can focus on what matters most—developing great applications. We’re thrilled to bring these updates to you and believe they’ll significantly enhance your experience with the Developer Portal. Stay tuned for more exciting features and improvements in the coming months. If you have any feedback or need assistance , don’t hesitate to use the new "Contact Us" section — we’re here to help! Thank you for being a part of our community and for your continued support.
Chamal Asela Perera