SuperOffice CRM Professionals

Experienced experts in SuperOffice CRM - those primarily responsible for the setup, configuration, maintenance of SuperOffice in an organization, as well as those responsible for the implementation of applications or integrations, or provide consultancy services as to how an integration should be implemented using current industry standards.

LATEST FORUM POSTS

Technical blog posts

Developer Portal – 1.30 Release

🎉 Announcing first r elease of the Year! 🎉   Hello, SuperOffice Developers - We are ready to announce the first release for this year Release  Highlights     Introducing the Event Logs for Partners   From this release onwards, we are extending the event logs feature for Partner users. As a partner, you can now see “who-did-what-when" in the Partner and Application areas .     Updates to the error reporting and u ninstall email setting   With this release, multiple email addresses can be added to the reporting email s controls . Additionally, w e now allow partners to specify who should receive emails when a customer navigates to the installed apps section in the App Store, then selects the Uninstall button .     T he Uninstall event on ly creates a request and sends out emails that each recipient listed in Uninstall reporting emails .   T he r eporting email s user experience has also changed in the Developer Portal , providing a modern look and feel.   The uninstall reporting emails may be set on each app under settings, or on the partner under settings .   T he U ninstall reporting email s set under the partner settings will be used unless there is an Uninstall reporting email s set on the application settings .   Changes to the create application wizard for ERP sync and Quote application Historically, the creation of a connector application defaulted to the Standard Application settings. B ased on trends , w e have enabled the creation of custom ERP Sync and Quote applications by default through the Create Application wizard.     Additional updates   As always, we’ve done a number of bug fixes and security enhancements to improve your experience.     Unable to send report a problem from App store.   Fixed a bug that prevented users from reporting a problem from the App Store.     Thank you for using the SuperOffice Developer Portal .  

Chamal Asela Perera
31.01.2025
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Developer Portal - 1.29 Release

🎉 Announcing final release of the year! 🎉   Hello, SuperOffice Developers!   We are ready to announce the last release for this year     Release Highlights     Introducing the Tenants management   The T enant management section is a dedicated area for managing tenants across all development environments. It provides an overview of all tenants by partners and allows you to manage various aspects of their environments.   Key features include:    Tenants Overview    User and site license statistics    Status of the tenants   Request additional tenants   Request consultant access   Request authorization   Introducing the log feature for App store managers   With this release log feature has been enabled for App store managers. This allows managers to view the actions performed within the Developer Portal and App store.   Additional updates   As always, we’ve made a number of bug fixes and security enhancements to improve your experience.    New field Ticket ID : When you request publish a  ticket ID is created that will be visible in the message center . We have now made this link visible for all published apps, partner profiles and configuration .  A vailable on app configuration under advanc ed . For app store information under SEO and partner app store information under versioning.   Mobile menu fix Resolved an issue where admin menu options were not available on the mobile menu.   Thank you for using the SuperOffice Developer Portal .   Have a nice holiday season and happy new year! 🎊  

Chamal Asela Perera
13.12.2024
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SuperOffice’s new UI design available for integrations

Hello integration community!   I’m happy to announce something special we’ve been working on behind the scenes—a sneak peek at our brand-new UI design! Yes, the wait is over: we’re releasing downloadable Figma design files of our upcoming UI to our trusted partners and ISVs months before the official product launch.   This early release isn’t just a visual preview; it’s a collaborative opportunity. We know that our partners and independent software vendors (ISVs) play a crucial role in extending the SuperOffice experience, and we want to give you ample time to explore, adopt, and align with our upcoming look and feel.   Our design team has worked tirelessly to create a modern, user-friendly interface that enhances usability and reflects SuperOffice’s commitment to an intuitive, efficient CRM experience. By making these Figma files available, you get the inside track on how our UI is evolving. Now, you can jump right in and start experimenting with the elements, layouts, and components that will soon define SuperOffice CRM.   Why We’re Sharing Now We want you to be as excited as we are about this transformation! Early access to the Figma files means you can begin adapting your integrations and custom solutions right away, ensuring a seamless fit when the full UI launches. We’re confident that the new design will elevate the experience for both users and developers by providing a fresh, cohesive style across the SuperOffice ecosystem.   What’s Included in the Figma Files   Our Figma files include detailed sketches of core components, color palettes, fonts, and navigation elements. Each piece is crafted to help you envision and adapt to the new look as you integrate your features. You’ll find: Core Design Components: Preview all the essential design pieces that make up the new SuperOffice UI. Color and Typography Guides: Align with our branding for a consistent, polished appearance. Navigation Patterns: Familiarize yourself with the updated navigation flow to enhance user efficiency. How to Get Started   Downloading the Figma files is easy! Simply download the files . Once unzipped, you can start reviewing the content and begin adapting your applications to match the future SuperOffice look and feel!   Thank you for being part of this journey as we elevate SuperOffice CRM to a new standard. Together, let’s create the next level of CRM user experiences!   Stay tuned for more updates, and happy designing!

Tony Yates
01.11.2024
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Developer Portal – 1.27 Release

Hello, SuperOffice Developers!   We are ready to announce the 1.2 7 release for the Developer Portal !    Release Highlights     Improved ‘App Store Information’ and ‘Partner’ page   To simplify the configuration process in the Developer Portal, we've enhanced the App Store Information section. The tabs have been reorganized to reflect the structure of the actual App Store, making it easier for users to map and update content efficiently.   We've also redesigned the Partners page layout. If you manage fewer than 8 partners, you'll notice an improved design that simplifies navigation and enhances usability.   Additional updates   As always, we’ve made a number of bug fixes and security enhancements to improve your experience. Based on your feedback, we’ve also updated the Uninstall Application feature in the App Store:   The Uninstall button will now only be visible to logged-in users who are admin users of the respective tenant.   We’ve refined the text in the Uninstall Application modal to eliminate any confusion for users.   Thank you for using the SuperOffice Developer Portal!  

Chamal Asela Perera
18.10.2024
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New App Store functionality coming this week!

In our App Store you find all our published standard apps. When you sign in and go to Installed apps , you will see all apps that you or someone else in your company have approved access to. These are both standard apps and any custom app made for your company. Our partners and also SuperOffice support often get asked how to remove an app from the Installed apps listing. We are happy to announce that as of this week, we have simplified this process. We will publish a new version of the App Store with basic Uninstall functionality scheduled for September 25th.    Clicking the new  Uninstall initiates a (for now) manual process. So, when a customer clicks the Uninstall button, they get an “Are you sure?”-dialog.    When the customer confirms by clicking Request uninstall a message is sent to the technical contact of the app with a copy to the customer requesting uninstall.   SuperOffice AS will remove the apps authorization to this Customer ID, meaning the app will no longer appear in the Installed apps listing and the app will also no longer have access to the APIs of this customer ID. All data and any configuration added by the app will not be touched. This new functionality is part of the developer portal release version 1.26.

Margrethe Romnes
24.09.2024
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