Hi,
We recently changed one of our web forms to Inactive in SuperOffice. However, users can still access the form through its existing URL and successfully submit responses.
We expected the form to stop accepting submissions once it was set to inactive.
Are there any additional settings, publishing options, or deactivation steps required to completely disable the form and prevent access through the direct link?
Thanks in advance.
Best regards,
Anna Shen
Allt Svar (1)
Hi Anna,
I noticed in my test environment that something similar happened. The toggle jumped back to active when I refreshed the page. Could you try setting it to inactive and then active again?
If that doesn’t solve it, please reach out to our support team. They can investigate further in your specific installation.