Support & frequently asked questions

Hi Ole, thanks for your feedback already before the pilot. Great to read that you are about to join the pilot. The feature to create a request will not be in the first release of SuperOffice for Teams. However, it is definitely on our roadmap to add this feature, like in SuperOffice for Outlook. Looking forward to your experience! /Marcel Spapens - Product Manager Integrations

Thanks for sharing! Nice to see how SuperOffice is using SuperOffice 😉 If only the Service parser supported more fields of the own user's person entity... 

SuperOffice for Teams Save your Microsoft Teams conversations and files straight into SuperOffice – so important customer chats and documents  don't  get lost.   Pilot start: TBD   What is this pilot about?   SuperOffice for Teams connects your Microsoft Teams conversations with your CRM. Instead of searching through channels and chats to  find  what a customer said last week, you save the conversation to SuperOffice – right where it belongs.   With SuperOffice for Teams, you can:   Save messages from chats and standard channels to SuperOffice.   Save a single file from a standard channel message.   Archive a date range of messages – like "Yesterday" or "Last 7 days."   Generate an AI summary of the conversation before saving. Requires AI Labs.