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Hi, we've started testing the SuperOffice Copilot and have some feedback from our users. First of all we miss automatic refresh of the minipanel. When we have a company card active we can ask for some company details. But when we move to another company we have to reset the panel and ask again. Should refresh, or at least reset the panel and be ready to hit the question once more. If I move to the request menu, I would expect the panel to refresh to the request questions without hitting the reset (Nullstill) button When changing to another request, the minipanel should reset   

Hi,  I use crm scripts to get all Documents & Emails from a Sale with Links for Download the Document & Emails, but I don't find this methods.   Thanks for Helps.

Thank you very much :)

Hello Jianchun,  We always recommend developers use try/catch when writing code, and you can elevate your developer experience by adding the logging helper-method to produce logs that are easier to navigate through. Example usage: #setLanguageLevel 4; #include "lib-log"; //This is the log-helper-method-library, but you can include this in your code directly if you want String mainMethod(){ return "foo"; } try { String bar = mainMethod(); } catch { printLine("Exception caught: " + error); printLine("...at " + errorLocation); log(406, 5, "Exception caught: " + error, "...at " + errorLocation); // Uses the logger-method from the include } The try/catch will mean your code will no longer crash, and you can catch the error and/or even implement notifications.  I also recommend you look at the option to activate trace on your script, but check the box "Only save if there is an unhandled exception" and use `forceSaveTrace(true)` in your catch-block. Have a SUPER day! //Eivind

Hi Tony, sorry, just noticed there was another reply - that also comes in very handy, thank you very much!

I see that that issue is classified as a wish, so this is intended behavior? Then the tooltip text should be changed. Or even better, the use case of using UDef fields/custom objects in combination with "compare to period" should be supported 😃

Hi Thomas, try logging into the community page for bugs and wishes and then try checking the bug shared previously by Bas.  

Exciting update for pilot users: New version 3 released this week! We are delighted to announce the release v3 of Custom Objects available this week for our pilot users. As we continue to enhance your experience, this update introduces new features and improvements. Here’s what’s new in v3 (Release 10.3.9): Customize Archive layout containing Custom Objects in the Screen Designer. New component to show, edit and delete an item from Extra Table. Create a trigger on loading a Custom Object to pre-fill fields based on CRMScripts. Read more in the  overview of Custom Objects Stay tuned for further updates as we continue to introduce more features in future releases. Enjoy the new capabilities in Custom Objects version 3!

How does SuperOffice AI translation for requests/appointments work? SuperOffice AI automatically translates text based on the language your SuperOffice is set to. For example, if you're using SuperOffice in Swedish and encounter text in English, the AI will translate from English to Swedish. There is no need to manually choose the language, as it adapts to your current SuperOffice language settings. How does SuperOffice AI determine which text to translate or edit? SuperOffice AI will work with either selected or unselected text based on your input. If you highlight specific text in an activity dialog or request, the AI will focus on translating or editing only that marked text. However, if no text is selected, the AI will use all the text in the dialog or request for its translation or editing suggestions. This feature, accessible via the new ✨ sparkle button, allows you to customize and refine the content without needing to copy and paste text into other tools. Whether you're seeking help to improve your text, shorten it, or rewrite it, SuperOffice Copilot adapts to your needs, making your tasks more efficient.

Hi,   I want to write Email-Filter to prevent automatic reply of Customer about Out-Of-Office Mesasge in our Ticketsystem: Subject:. (Automatische Antwort|Abwesenheit). But it also blocks the Email Subject which operatively has the Word " Abwesenheit": My Question is, How can i  set my Email-Filter accordingly to prevent out-of-office answers ? Many Thanks!

Hi Beata, if a customer has development tools so you can actually write CRMScript, it also means they also have the subscription needed to create  custom apps  and you can use the WebAPI directly:  https://docs.superoffice.com/en/api/netserver/bulk-operations/index.html https://docs.superoffice.com/en/api/netserver/search/odata/index.html It's a lot faster since the CRMScript code actually gets translated into the same archives behind these API calls when executed https://docs.superoffice.com/en/api/netserver/search/odata/index.html Other benefits of using the APIs instead of the CRMScripts: If it fails you will see the exceptions linked to your apps credentials inside the developer portal: https://docs.superoffice.com/en/developer-portal/analytics/failures.html You are not limited by the 2 min timeout we have on CRMScripts running in our Online environment. More info on what you can do with CRMScript and its limitations:  https://docs.superoffice.com/en/automation/crmscript/overview/crmscript-usage.html