Dear all, One of our customers has several international branches. Two of these countries work with SuperOffice using the same tenant. We are currently trying to move the documents to Sharepoint but are having problems with our colleagues from abroad. In the Microsoft world we have different tenants per country. The authorizations are set so that the AT colleagues can see and edit the documents on the GE Sharepoint. Unfortunately, SuperOffice does not seem to support this, ALL users with user plan must be in the same Microsoft Entra subscription . We made some tests to see what happens. Transfer to sharepoint worked fine. The AT users can open and edit the documents from SO. Our only problem is that the AT users cannot create new documents. They get a 400 error. Has anyone had this problem and solved it? Thanks in advanced Georg

Hi all. Just wondering - how is language versions handled for Document templates? When addin a new language-version I cant see any changes in the DocTmpl-table. Looking the DocTmpl-table up, I can't find anything language-ish mentioned, and haven't had any luck finding any tables where this many-to-many relation would be stored. Furthermore, how do you create a document in crmscript with a specific language? When I lookup NSDocumentTemplatei I don't see any language-related attributes.   

With version 10.2.9. the following prompt appears every time when running upgrade.exe: "Note: Customer center templates will be migrated from disk to the database. If you have customized templates in a backup folder, restore now before continuing. [ok]:" Due this prompt asking for user input you can't automate the process by passing in a config-file (-config-file option), passing the option -noconfirm also doesn't skip this prompt. Is there a other (not documented) command line flag or answer key in the config-file option pass to this prompt without manual user input?

Im trying to open a new appointment dialog, with a specific set of participants, using a button. Is this possible using soprotocol? Or maybe crmscript that redirect to some calcalulated soprotocol expression. I have looked through the documentation, but the closest I can get to add anything is using &groupview=true . https://docs.superoffice.com/en/ui/soprotocol/create-appointment.html Ideally I would like to add a set of emails, not necessarely in SuperOffice. But if needed, a set of persons would do the trick as well.  

I am trying to start the serversetup of SuperOffice 10.1.6  but it won't start and the so_log give me the following error: 221024 12:10:11                  [ServerSetup.exe] Loading superoffice.config from path 'c:\_install\SuperOffice_10.1.6_SnMWin_ADMIN\ServerSetup\SuperOffice.CONFIG'. 221024 12:10:14            3.1001[ServerSetup.exe] Could not load file or assembly 'Microsoft.Extensions.Primitives, Version=2.1.1.0, Culture=neutral, PublicKeyToken=adb9793829ddae60' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040). Src: NSConfigFile::_SetConfigFile at C:\Agent4\_work\1\s\Clients\SM.win\Source\NetServer\NSConfigFile.clr.cpp v line 368   I tried fixing .net 4.8, installing older .net installing .net 6, using the .net repair tool but nothing seems to work. Anyone has an clue for me?

I'm trying to understand how the SearchEngine work. What is the difference between the 2 searchengines below? I get 2 different results. In case  In the second case I get a row, where y_eb_eval_koder.x_ft_heading == '82', which it shouldn't be allowed to.   Case 1: String null; SearchEngine se; se.addField('y_eb_eval_koder.id'); se.addField('y_eb_eval_koder.x_ft_heading'); se.addCriteria('y_eb_eval_koder.x_ft_heading', 'Equals', '80', 'And', 1); se.addCriteria('y_eb_eval_koder.x_eb_post', 'Is', null, 'Or', 2); se.addCriteria('y_eb_eval_koder.x_eb_post', 'Equals', '0', 'And', 2); se.buildSql() gives: select a0.id, a0.x_ft_heading from y_eb_eval_koder a0 where a0.x_ft_heading = ? and (a0.x_eb_post is NULL or a0.x_eb_post = ?) //reducing parantheses select a0.id, a0.x_ft_heading from y_eb_eval_koder a0 where a0.x_ft_heading = ? and (a0.x_eb_post is NULL or a0.x_eb_post = ?)   Case 2: String null; SearchEngine se; se.addField('y_eb_eval_koder.id'); se.addField('y_eb_eval_koder.x_ft_heading'); se.addCriteria('y_eb_eval_koder.x_eb_post', 'Is', null, 'Or', 1); se.addCriteria('y_eb_eval_koder.x_eb_post', 'Equals', '0', 'And', 1); se.addCriteria('y_eb_eval_koder.x_ft_heading', 'Equals', '80', 'And', 2); Using se.buildSql() and reducing parantheses again, I get this: select a0.id,a0.x_ft_heading from y_eb_eval_koder a0 where ((a0.x_eb_post is NULL or a0.x_eb_post = ?) and ((a0.x_ft_heading = ?))) //reducing parantheses select a0.id,a0.x_ft_heading from y_eb_eval_koder a0 where (a0.x_eb_post is NULL or a0.x_eb_post = ?) and a0.x_ft_heading = ?)   Trusting the printed SQL I end up with the following: Case 1 : select a0.id, a0.x_ft_heading from y_eb_eval_koder a0 where a0.x_ft_heading = ? and (a0.x_eb_post is NULL or a0.x_eb_post = ?) Case 2 : select a0.id, a0.x_ft_heading from y_eb_eval_koder a0 where (a0.x_eb_post is NULL or a0.x_eb_post = ?) and a0.x_ft_heading = ?   Isn¨t those the exact same expressions, just with the 2 where-statements switched?  

A customer we're working for have several crmscript webhook - among them for salestakeholder. Over the weekend they stopped working, and I can't get them to fire no matter what I try.   Do anyone else experience problems with these type of webhooks?   I have tested for contact, person and sale, and they seem to work. The example below works if I do any changes on a sale, but not for any of stakeholder. I have tried stripping the targeted script down to this (see below), but I can't register anything. log("sale webhook "+getVariables().toJson()); Below is the state/details of the webhook if I look it up. ID: 6 State: 1 Secret: TargetUrl: webhook_stakeholder_change Registered By: Peter Registered Date: 2024-06-17 10:28:51 Updated By: Updated Date: Type: crmscript Events: - salestakeholder.created - salestakeholder.changed - salestakeholder.deleted - sale.changed - sale.created    

Hi, we've had a few cases now for different customers where we are using webhooks to detect changes in SuperOffice, where the webhooks have stopped working. Actually it seems like the entire webhook definition has been deleted. In the case I'm troubleshooting right now it seems like webhooks were removed on 7th feb, the day Online was down all day. Has anyone else had issues with webhooks the last week?

  I have upgraded a Onsite Customer to SuperOffice 10.3.3 version and I have a problem with the TrayApp not connecting. I am using the latets Webtools version  I have tried to deploy a whole new database and a plain SuperOffice install. Using SuperOffice user and Password Below is the error message in plain-text SoException: Error 'UnknownError' on Server: Object reference not set to an instance of an object. Stack Trace:    ved SuperOffice.TrayApp.Client.TrayAppServer.ExecutionHelper.Execute[TRequest,TResponse,TTrayApp](OnPrapareRequest`1 prepare, OnExecute`3 execute, Boolean rethrowActionNotSupportedExceptions, Boolean rethrowEndpointNotFoundExceptions)    ved SuperOffice.TrayApp.Client.TrayAppServer.Hello()    ved SuperOffice.TrayApp.Client.UI.BasicNotifyIcon.Login_Impl(Object siteObj) Source: SuperOffice.TrayApp.Client SoServerErrorException: Object reference not set to an instance of an object. Stack Trace:    ved SuperOffice.TrayApp.Client.TrayAppServer.ExecutionHelper.Execute[TRequest,TResponse,TTrayApp](OnPrapareRequest`1 prepare, OnExecute`3 execute, Boolean rethrowActionNotSupportedExceptions, Boolean rethrowEndpointNotFoundExceptions) Source: SuperOffice.TrayApp.Client The logfile from the trayapp says this: 02-04-2024    15:55:14    10736    163    N/A    Starting thread: Connection attempt thread for https://superoffice.company.com:443/SuperOffice/ 02-04-2024    15:55:14    10736    117    Connection attempt thread for https://superoffice.company.com:443/SuperOffice/    DoWork 02-04-2024    15:55:14    10736    117    Connection attempt thread for https://superoffice.company.com:443/SuperOffice/    Looking up status for site https://superoffice.company.com:443/SuperOffice/ 02-04-2024    15:55:14    10736    117    Connection attempt thread for https://superoffice.company.com:443/SuperOffice/    Attempting to connect to site https://superoffice.company.com:443/SuperOffice/ 02-04-2024    15:55:14    10736    117    Connection attempt thread for https://superoffice.company.com:443/SuperOffice/    ContextBlock.Enter: ExecutionHelper.Execute - _siteInfo lock 02-04-2024    15:55:14    10736    117    Connection attempt thread for https://superoffice.company.com:443/SuperOffice/    ContextBlock.Leave: ExecutionHelper.Execute - _siteInfo lock 02-04-2024    15:55:14    10736    117    Connection attempt thread for https://superoffice.company.com:443/SuperOffice/    ERROR: Attempting to connect to site https://superoffice.company.com:443/SuperOffice/: SuperOffice.Exceptions.SoException: Error 'UnknownError' on Server: Object reference not set to an instance of an object. ---> SuperOffice.TrayApp.Client.SoServerErrorException: Object reference not set to an instance of an object.    at SuperOffice.TrayApp.Client.TrayAppServer.ExecutionHelper.Execute[TRequest,TResponse,TTrayApp](OnPrapareRequest`1 prepare, OnExecute`3 execute, Boolean rethrowActionNotSupportedExceptions, Boolean rethrowEndpointNotFoundExceptions)    --- End of inner exception stack trace ---    at SuperOffice.TrayApp.Client.TrayAppServer.ExecutionHelper.Execute[TRequest,TResponse,TTrayApp](OnPrapareRequest`1 prepare, OnExecute`3 execute, Boolean rethrowActionNotSupportedExceptions, Boolean rethrowEndpointNotFoundExceptions)    at SuperOffice.TrayApp.Client.TrayAppServer.Hello()    at SuperOffice.TrayApp.Client.SignalR.ConnectionScheduler.Connect_Impl() 02-04-2024    15:55:14    10736    117    Connection attempt thread for https://superoffice.company.com:443/SuperOffice/    Work finished