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Best practices & tips
My Favourite Feature - Webforms
During this month’s video you will see the Webforms take the centre stage. This great feature can help you to create professional looking web forms to start conversations and harvest more leads. Forms can be used in a wide variety of areas, such as order forms, sign-up to events, gathering customer feedback or the more typical contact us form. This video will show you how easy it is to create a Webform and make this active for prospects and customers.05/19/2022
How to improve your experience from bid to post-sale in the building and construction industry
Imagine working and collaborating more efficiently with: Customers Subcontractors Partners Suppliers Building trusted, long-term relationships leads to better, smoother building projects. Optimizing your Customer Experience will help create life-long customers. SuperOffice Sales, Marketing and Service are designed to help you communicate with the right person at the right time. We work with more than 400 customers in the building and construction industry. Turning their relationships into revenue.05/10/2022
Create a leaner organization and optimize business processes in the manufacturing industry
SuperOffice Sales, Marketing and Service are designed to help manage your supply chain and customer engagement. SuperOffice CRM is a CRM solution designed to link production, packaging and shipping. To improve you end to end customer journey. Create a leaner organization and optimize business processes. Access and share all information acrosee sales and technical teams on any device.05/10/2022
SuperOffice Service helps your team deliver customer service that EXCEEDS customers’ expectations.
With SuperOffice Service you get the tools that help you: Handle all incoming queries in one place, so nothing gets lost Categorize, prioritize, assign, and process service requests faster Use reply templates, autoreplies and FAQs to decrease ticket handling times Automate processes to save time and free up agents to handle more complex questions Use Artificial Intelligence to reduce the pressure on support team Build an online Knowledge Base and offer 24/7 self-help support And simply – exceed your customers' expectations SuperOffice Service not only helps you deliver quality customer support, but also create experiences that impress, and build relationships that last.05/10/2022
SuperOffice Marketing is designed to help initiate meaningful conversations
SuperOffice Marketing is designed to help automate and personalize your communication, reach your target audiences better and initiate meaningful conversations that turn relationships into revenue. With SuperOffice Marketing, you get the tools that help you: Capture more high-quality leads through web forms and targeted email marketing Send and automate high-performing, large scale campaigns Build targeted mailing lists based on specific customer data Track and analyze the results of your mailings Ensure GDPR compliance, register consents and automatically add them to your CRM database so even social security numbers will be safe. And simply, turn each communication into an opportunity to increase your revenue SuperOffice Marketing enables you to focus on what you do best – creating meaningful communication that builds profitable customer relationships.05/10/2022
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