SuperOffice CRM Professionals

Experienced experts in SuperOffice CRM - those primarily responsible for the setup, configuration, maintenance of SuperOffice in an organization, as well as those responsible for the implementation of applications or integrations, or provide consultancy services as to how an integration should be implemented using current industry standards.

LATEST FORUM POSTS

  • HI Espen, sorry for my delay. I have custom Screem to list my spcial Documents in a Static table v2. Yes, you are right, in the crm scripts to this Table there is no possible to write JavaScripts for Popup my URL. I have also created Button, in the Scripts for this Button I have no iea to get Popup.  Maybe do you have example in which HTML-Element I can write Java Scripts to get Popup like this: myPopup=window.open([url to my Popup],'','height=200,width=300'); setTimeout(Function(){myPopup.close();}, 1000); The URL goes to my next Screen in Popup to run Logic for download selected Document like this:         NSDocumentAgent documentAgent;         NSDocumentEntity documentEntity = documentAgent.GetDocumentEntity(docId.toInteger());          NSStream documentStream = documentAgent.GetDocumentStreamFromEntity(documentEntity);         print("Content-Type: application/octet-stream; name=" + documentEntity.GetName() + "\n");         print("Content-Disposition: attachment; filename=" + documentEntity.GetName() + "\n");         print("Expires: Tue, 01 Jan 2030 12:00:00 GMT\n\n");         Byte[] docBytes = documentStream.GetStream();         print("Content-Length: " + docBytes.length().toString() + "\n\n");         printBinary(documentStream.GetStream()); Thanks a lot!  

    4 Dec 2024 | 02:51 PM
  • Sometimes (approx 25%-10%), when calling the "/api/v1/Relation" endpoint, the direction of the given relations will be switched - i.e. the source and target attributes have switched. As relations in Superoffice are directional, it is rather essential that this doesn't happen. Does anyone know if there is any way to get a result consistent with the underlying data?

    4 Dec 2024 | 11:18 AM
  • Is it possible to determine in the customer centre files if a FAQ has a link or an attachment attached to it? I wanna do different things depending on if it´s a link or if it´s an attachment.

    3 Dec 2024 | 01:10 PM
  • For those who stumble upon this question later,  the answer to it was that the folder settings were set to private which explains why i couldn´t access the files from the customer centre.

    3 Dec 2024 | 01:04 PM
  • The partnersites in SOD are planned to be updated to Release 10.3.13 monday morning. The version is still under development, so the sites will be updated ever day when there are any changes, until the release is out. Featuretoggles turned on for the PartnerSites for 10.3.13 are: NewServiceRequest, LiveRequestUI, HugoAiGpt, HugoAiIframe, HugoAIChat, HugoAISummarize, CustomObjectsv1, CustomObjectsV2, DisableReporter, Flows, ScilifiedSalesDialogsComplete, CRMScriptMonaco, NewDocumentDialog, NewPrintLabels

    29 Nov 2024 | 02:48 PM

Technical blog posts

SuperOffice’s new UI design available for integrations

Hello integration community!   I’m happy to announce something special we’ve been working on behind the scenes—a sneak peek at our brand-new UI design! Yes, the wait is over: we’re releasing downloadable Figma design files of our upcoming UI to our trusted partners and ISVs months before the official product launch.   This early release isn’t just a visual preview; it’s a collaborative opportunity. We know that our partners and independent software vendors (ISVs) play a crucial role in extending the SuperOffice experience, and we want to give you ample time to explore, adopt, and align with our upcoming look and feel.   Our design team has worked tirelessly to create a modern, user-friendly interface that enhances usability and reflects SuperOffice’s commitment to an intuitive, efficient CRM experience. By making these Figma files available, you get the inside track on how our UI is evolving. Now, you can jump right in and start experimenting with the elements, layouts, and components that will soon define SuperOffice CRM.   Why We’re Sharing Now We want you to be as excited as we are about this transformation! Early access to the Figma files means you can begin adapting your integrations and custom solutions right away, ensuring a seamless fit when the full UI launches. We’re confident that the new design will elevate the experience for both users and developers by providing a fresh, cohesive style across the SuperOffice ecosystem.   What’s Included in the Figma Files   Our Figma files include detailed sketches of core components, color palettes, fonts, and navigation elements. Each piece is crafted to help you envision and adapt to the new look as you integrate your features. You’ll find: Core Design Components: Preview all the essential design pieces that make up the new SuperOffice UI. Color and Typography Guides: Align with our branding for a consistent, polished appearance. Navigation Patterns: Familiarize yourself with the updated navigation flow to enhance user efficiency. How to Get Started   Downloading the Figma files is easy! Simply download the files . Once unzipped, you can start reviewing the content and begin adapting your applications to match the future SuperOffice look and feel!   Thank you for being part of this journey as we elevate SuperOffice CRM to a new standard. Together, let’s create the next level of CRM user experiences!   Stay tuned for more updates, and happy designing!

Tony Yates
01/11/2024
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Developer Portal – 1.27 Release

Hello, SuperOffice Developers!   We are ready to announce the 1.2 7 release for the Developer Portal !    Release Highlights     Improved ‘App Store Information’ and ‘Partner’ page   To simplify the configuration process in the Developer Portal, we've enhanced the App Store Information section. The tabs have been reorganized to reflect the structure of the actual App Store, making it easier for users to map and update content efficiently.   We've also redesigned the Partners page layout. If you manage fewer than 8 partners, you'll notice an improved design that simplifies navigation and enhances usability.   Additional updates   As always, we’ve made a number of bug fixes and security enhancements to improve your experience. Based on your feedback, we’ve also updated the Uninstall Application feature in the App Store:   The Uninstall button will now only be visible to logged-in users who are admin users of the respective tenant.   We’ve refined the text in the Uninstall Application modal to eliminate any confusion for users.   Thank you for using the SuperOffice Developer Portal!  

Chamal Asela Perera
18/10/2024
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New App Store functionality coming this week!

In our App Store you find all our published standard apps. When you sign in and go to Installed apps , you will see all apps that you or someone else in your company have approved access to. These are both standard apps and any custom app made for your company. Our partners and also SuperOffice support often get asked how to remove an app from the Installed apps listing. We are happy to announce that as of this week, we have simplified this process. We will publish a new version of the App Store with basic Uninstall functionality scheduled for September 25th.    Clicking the new  Uninstall initiates a (for now) manual process. So, when a customer clicks the Uninstall button, they get an “Are you sure?”-dialog.    When the customer confirms by clicking Request uninstall a message is sent to the technical contact of the app with a copy to the customer requesting uninstall.   SuperOffice AS will remove the apps authorization to this Customer ID, meaning the app will no longer appear in the Installed apps listing and the app will also no longer have access to the APIs of this customer ID. All data and any configuration added by the app will not be touched. This new functionality is part of the developer portal release version 1.26.

Margrethe Romnes
24/09/2024
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Developer Portal - 1.25 Release

Hello SuperOffice Developers,    We’re excited to announce several new features and improvements to the Developer Portal that are designed to enhance your experience and streamline your workflow. These updates not only improve functionality but also ensure a smoother and more intuitive user experience.    Let’s take a closer look at what’s new in the 1.25 release. 1. Enhanced a pplication c onfiguration   We've made significant improvements to the application configuration section, making it more user-friendly and intuitive. The updated interface simplifies the configuration process, allowing you to navigate and set up your applications with ease. 2. Global b anner for o ngoing i ssues   Transparency is key when it comes to managing ongoing issues. With our new global banner feature, administrators can now display system-wide alerts directly within the Developer Portal and the App Store. This ensures that users are immediately informed of any ongoing issues, helping them stay aware and make informed decisions. 3. New "Contact Us" s ection   We understand the importance of quick and easy access to support. That's why we’ve added a dedicated "Contact Us" section to the landing page of the Developer Portal. This new feature provides direct links to SuperOffice support and Developer Portal support. The Developer Portal support link will take you to a SuperOffice form, where you can easily request assistance and get the help you need.     4. Partner n otification on c onfiguration r ejection   Communication with our partners is crucial, especially when it comes to application configurations. We’ve introduced a new feature that notifies partners when a configuration is rejected by an application manager. The rejection message now includes the specific reason, ensuring transparency and helping partners quickly address any issues .   As seen by the application creator:   5. Angular v ersion u pdate   Keeping security at the forefront, we’ve updated the Angular version used in the Developer Portal. This update ensures enhanced security, protecting your data and maintaining the integrity of the platform.     In addition to these new features, we’ve also squashed several bugs to improve the overall experience within the Developer Portal. Our ongoing commitment to quality ensures that you can focus on what matters most—developing great applications.     We’re thrilled to bring these updates to you and believe they’ll significantly enhance your experience with the Developer Portal.    Stay tuned for more exciting features and improvements in the coming months. If you have any feedback or need assistance , don’t hesitate to use the new "Contact Us" section — we’re here to help!   Thank you for being a part of our community and for your continued support.

Chamal Asela Perera
23/08/2024
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Developer Portal – 1.24 Release

Hello, SuperOffice Developers!   We are ready to announce the 1.2 4 release for the Developer Portal ! This will be the last release before the summer.   Release Highligths   API Metrics Filtering   We've added a new feature to the API Metrics page that allows you to filter API requests. As a partner, you can now filter selected samples based on the following criteria:   Timestamp   Database rows   Duration   These filters are also available on the End-to-End transaction details page.   Category Banner Update for SuperOffice App Store   In this version, we've made it possible to update the category banner for the All Apps section in the SuperOffice App Store. SuperOffice App Store managers now have the ability to change or modify the All Apps category section, similar to how they can adjust the App Store spotlight section. This enhancement improves the way App Store content is displayed. As usual , we've also included a few bug fixes and security enhancments to improve your experience. Thank you for using the SuperOffice Developer Portal. Have a great summer from all of us on the SuperOffice Developer Portal team!

Chamal Asela Perera
09/07/2024
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