Support & frequently asked questions
Get support. Search our collection of frequently asked questions (FAQs) and forum posts.
Need support outside normal business hours?
You can reach SuperOffice support during evening and during weekends with Premium Support.
Latest Forum Posts
-
Frode BerntsenStaff
Hi Ole. Thank you for your question. If you already have a Sandbox / Test env . - then the best way is to use this env.'s name when signing up in the "company - name" field in the sign-up form : - if your're unsure the company name is unique (don't differ from the prod env.'s name) - add "CustIDXXXX" with your test env.custid in the "company - name" field. If you don't have a Sandbox / Test env. - you may buy your own CRM Online sandbox (test) tenant in production based on a copy of your production data: https://docs.superoffice.com/en/online/sandbox/index.html How do I get one? To buy your own CRM Online production sandbox, please contact your local sales representative or fill in this form .
02/06/2023 -
The moving of Knowledgebase is not working in CRM. The Statistics should also be moved to CRM.
02/03/2023 -
Frode BerntsenStaff
Thanks - the developers will look into the wish, - it looks like there is a need for a templatevariable to overcome this. When it comes to the naming, they say they will stick to using the name that is on the entity, and that is EjMessageId :)
02/03/2023
Active forums
-
FR
Service managementLet's talk about request / ticket management, automation and knowledge base management in SuperOffice Service.
01/27/2023 96 -
Sales management
Let's talk about sales and opportunity management, sales forecasting, sales guide, sales targets and KPIs, quote management and sales documents.
01/10/2023 40 -
Request Management
SuperOffice Service - remade: Merging service to the core of SuperOffice CRM
02/06/2023 14

