Support & frequently asked questions

Get support. Search our collection of frequently asked questions (FAQs).

Need support outside normal business hours?

You can reach SuperOffice support during evening and during weekends with Premium Support.

Latest Forum Posts

  • Hi david,   Ok i will do what you suggested. Here is the current second-level Scripts which is scheduled in Tasks below in Screenshots. it will be started monthly on first calendar day. I will limit the numer of Tickets in Array in each Scripts so that it dosnot hit the Task Limit, that means I will allocate all Tickets to be copied in more second-level Scripts then schedule them in more jobs to be started in each hour Distence, and setup the Traces for all second-level Scripts. Thanks!

    21 h, 25 m ago | 10:27 AM
  • Hi Donatas, Thanks for the input, I've contacted the Support and it seems it's a known bug. Kind regards, Roger

    14 Feb 2024 | 02:03 PM
  • News: New Follow-up support for Synchronizer Extensive testing has been performed - and we are now ready to allow customers who uses Synchronizer to participate in the pilot program for New Follow-up: we will now start to enable New Follow-up for some of the customers who uses Synchronizer and have signed up to the pilot program. More customers who uses Synchronizer will get it next week.   Note! With the introduction of formatted content (HTML) in the SuperOffice follow-up, it is worth mentioning that synchronizing such content between two platforms comes with some things to take into account. This page explains what happens in certain situations or with the use of certain HTML content:

    8 Feb 2024 | 12:50 PM

Active forums

  • David Hollegien Core CRM features

    Let's talk about contact management, privacy features, diary, document management, find and selection features, email and office integration tools that support personal productivity.

    01/25/2024 mode_comment 139
  • Jianchun You Sales management

    Let's talk about sales and opportunity management, sales forecasting, sales guide, sales targets and KPIs, quote management and sales documents.

    12/20/2023 mode_comment 49
  • Frode Berntsen SuperOffice Mobile CRM (for SuperOffice 9.x or 10.x)

    Mobile CRM provides real-time access to your CRM data through an intuitive and user-friendly app that you can use on both your smartphone and your tablet.

    01/08/2024 mode_comment 17

Contact support

Fill out this form to get in touch with support.

Manage requests

Check answers and respond to your requests.