Senders adress - privacy confirmation email
When sending the "privacy confirmation email" automatically, when Person is created in Sales, the senders adress is set to be logged in users adress.
F.i.: If I created a new Person in SO Sales, the customer would recieve an email cofirmation sent from my personal email (tom.erik.helle@xxxx, and not post@company.com, etc.)
Has anyone managed to override this setting, so that customer recieve "privacy confirmation email" from another adress then logged in users? If so - how? In many cases it's useful that replies to these emails is collected through Service.
All Replies (1)
Hello Tom Erik,
This will be solved when we release the new e-mail template feature.
There you can specify the sender of privacy confirmation e-mails
ETA Feb 2020